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ronv
06-06-2010, 10:08 PM
my software is gone. nothing pops up on the table...

netsrak
06-07-2010, 03:37 AM
* Please try updating to the latest version 1.11.01 from the link in my signature.

* Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

* If that doesn't help, please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)

ronv
06-07-2010, 01:12 PM
next one

ronv
06-07-2010, 01:15 PM
I don`t know how to do all the things you ask with the computer...When it was working i could not find hand history on other players...It is soon coming time for me to purchase and i want to..I wish there was someone in the NYC area that could teach me how to use it..

Please help
Ron V.

netsrak
06-07-2010, 02:59 PM
You will need at least basic computer skills to work with the program.

We can help you setting it up via remote control: Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer (http://www.holdemmanager.net/teamviewer) session.