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jujyaryume
06-04-2010, 04:29 PM
Recently installed HEM on a new computer. The hands are importing however I seem to missing alot of hands every session. Especially hands with pots more than 50bb's. It's almost as if I have some kind of filter set but I checked and I don't. Session tab and reports tab totals match but both are way off.

Any suggestions?

Newest version installed.

morny
06-04-2010, 07:06 PM
See this FAQ FAQ - Hold'em Manager Poker Tracking Software :: Missing Hands or Inaccurate Reports (http://faq.holdemmanager.com/questions/371/Missing+Hands+or+Innacurate+Reports)

jujyaryume
06-04-2010, 07:23 PM
It's definately not that, that was the first thing I checked. It's missing physical hands on the reports (Session played was 500 hands report shows 400, etc.) .I've created a new database and have solved my import problem. I'll test to see if the creation of a new database is helping out my auto import problem.

I'll update if that fixes the problem.

Do you have any other suggestions?

jujyaryume
06-04-2010, 08:17 PM
just played a new session with the new database and all hands imported correctly. I must have had a corrupted database upon initial set-up.

morny
06-05-2010, 12:34 PM
Yeah looks like it, glad you got it sorted