View Full Version : frozen HM with error message
attiati
06-03-2010, 04:52 AM
Hm says, the root is missing.
Room: ongame, cashgame
OS: windows XP
http://kepfeltoltes.hu/100603/hm_www.kepfeltoltes.hu_.jpg
After this HM is frozen, and I have to shoot down in the task manager.
XP says (in hungarian, sorry): it cant make the file, because it is already exist.
I have reinstalled the HM many times, but it doesnt help.
What should I do?
netsrak
06-03-2010, 05:35 AM
Delete the file and restart HM. A new one should be generated.
attiati
06-03-2010, 05:47 AM
But many times I uninstalled HM, and reinstalled.
With this action the config file was deleted, but I didnt help.
netsrak
06-03-2010, 05:50 AM
Please try the latest version
attiati
06-03-2010, 07:28 AM
Please try the latest version
I've just tried, it didn't help :(
What else should I try, or look for?
morny
06-03-2010, 11:38 AM
Follow this FAQ FAQ]FAQ - Hold'em Manager Poker Tracking Software :: Reinstalling HEM without Losing Preferences (http://faq.holdemmanager.com/questions/99/Reinstalling+HEM+without+Losing+Preferences+) - Hold'em Manager Poker Tracking Software - Reinstalling HEM without Losing Preferences
Please Uninstall Holdem Manager and reinstall it
FAQ - Hold'em Manager Poker Tracking Software :: Using Revo Uninstaller (http://faq.holdemmanager.com/questions/126/Using+Revo+Uninstaller+) - Using Revo Uninstaller (uninstall HM with Revo FREE and reinstall it)
If your doing a clean reinstall you should consider the following.
See this FAQ FAQ - Hold'em Manager Poker Tracking Software :: Registration Benefits (http://faq.holdemmanager.com/questions/26/Registration+Benefits) on how to reset your code
Finally Please install the latest version: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
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