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ohmesohrny
06-01-2010, 10:50 PM
im trying to get rpm set up so my hud will work. Can someone help me out a littlle plaease.

my main issue is finding where the hh are saved. thanks

ohmesohrny
06-01-2010, 11:17 PM
i tried doing everything it siad to do in the merge instyaller faq. still nothing.

morny
06-02-2010, 12:11 AM
Please see this FAQ FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work) and answer any questions that apply to you so we can narrow down what the issue is

ohmesohrny
06-02-2010, 08:43 AM
What version of Holdem Manager are you using?
the latest beta

What poker site are you playing on and does the problem occur on more than one site?
rpm

Which type of game(s) are you playing? (NL, FL, Omaha, SnGs, MTT)
NL cash

Have you clicked on the Start Auto Import button?
yes

Often times, it is one setting or option that's not correct in your poker client. Please see our Detailed FAQs on configuring Holdem Manager to work with poker sites to make sure your poker site is saving Hand History files.

Check to see if the hand histories are showing up in the folder that you configured in HM to auto import from.
they are not there

If you think the hands are importing the please go to the reports TAB, select your username and run a report with all filters off to confirm they have imported.

If the hand histories show up in the auto import folders, but they're not importing into the database, please create a new database and try importing some hands to test if it's a corrupt database. FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database)

Have you tried the Table Finder and did it work? FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD (http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+)

If you open the hand history files, are they written in English?

Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder. It may be just called holdemmanager if youve extenstions turned off.

ohmesohrny
06-02-2010, 08:44 AM
when i look in the folder where rpm saves HH. there is nothing there. Im assuming HEM archives them and puts them in a folder. But i cant check siince hem isnt loading this morning.

this is a whole nother issue. sometimes i have to reboot in order to get hem to start. only program does this btw. I run windows 7 fwiwthansk again for helping out

netsrak
06-02-2010, 12:44 PM
When windows installs updates it sometimes stops the Postgresql service. In this case a reboot is required to get HM running again. Another solution would be to stop/start the Postgresql service manually.

You didn't answer all the questions from the FAQ and the most important thing is attaching the file holdemmanager.config (see last item).

We can't help you without this informations.

ohmesohrny
06-02-2010, 01:10 PM
thanks for helping. i got it figured out. sorry i didnt post sooner, but had things to take care of.