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Astroxss
05-31-2010, 10:56 AM
HI,

I have 1.11.01a HM and HMhud.exe is not starting any more when i click "start auto import"

I can not launch it manually, it simply does not start.

I tried to re-update latest patch, but still does not launch.
PC restart also does not help.

EDIT:

I did roll back update by installing older patch 1.10.06a

http://www.holdemmanager.com/downloads/HmBetaUpdate_1.10.06a.exe

Now HUD is working.

morny
05-31-2010, 01:18 PM
Follow this FAQ FAQ]FAQ - Hold'em Manager Poker Tracking Software :: Reinstalling HEM without Losing Preferences (http://faq.holdemmanager.com/questions/99/Reinstalling+HEM+without+Losing+Preferences+) - Hold'em Manager Poker Tracking Software - Reinstalling HEM without Losing Preferences
Please Uninstall Holdem Manager and reinstall it

FAQ - Hold'em Manager Poker Tracking Software :: Using Revo Uninstaller (http://faq.holdemmanager.com/questions/126/Using+Revo+Uninstaller+) - Using Revo Uninstaller (uninstall HM with Revo FREE and reinstall it)

If your doing a clean reinstall you should consider the following.

See this FAQ FAQ - Hold'em Manager Poker Tracking Software :: Registration Benefits (http://faq.holdemmanager.com/questions/26/Registration+Benefits) on how to reset your code

Finally Please install the latest version: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

If it still persists after that maybe we can do a teamviewer session to troubleshoot the problem, please email me with a suitable time to do the session and also the timezone your in.

Thanks
Morny
support@holdemmanager.com