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View Full Version : HM won't start up



Kevin86
05-26-2010, 09:24 PM
Every single time I try to start HM I get the following error message: The following error occurred when trying to open the databse: Unable to read data from the transport connection: An excisting connection was forcibly closed by the remote host

I tried upgrading HM, but that didn't solve anything

Gacil
05-27-2010, 02:20 AM
This is usually a firewall or windows update issue.

First try to reboot. If that doesnt help delete the \postgresql\8.x\data\postmaster.pid file, if you see it.

If no help, try this:

Start > Programs > PostgreSQL > 8.x > Stop Service

Start > Programs > PostgreSQL > 8.x > Start Service

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afm...aspx?faqid=171 (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171)

Please try following all of these FAQs, step by step:

1) http://www.holdemmanager.net/faq/afm....aspx?faqid=34 (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=34)
2) reinstall the same version of postgresql, using the same \data folder - http://www.holdemmanager.net/faq/afm...aspx?faqid=177 (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=177)
3) http://www.holdemmanager.net/forum/s...ead.php?t=8261 (http://www.holdemmanager.net/forum/showthread.php?t=8261)

If that doesn't help you will probably have to reinstall PostgreSQL completely and reimport your hands.
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fabadam
05-27-2010, 05:02 PM
I am having the same problem.

I am an IT person, and found this out:
(1) PostgreSQL service isn't starting
(2) Upon further inspection the "postgres" userid has disappeared from my system. That's when I look at the users.
(3) NET USER POSTGRES does list the user


It seems this may be the consequence of a recent Windows update, but I'm baffled.


SOLUTION: I found that deleting the postmaster.pid file from postgresql\8.3\data and THEN starting the Postgresql service did work

Gacil
05-27-2010, 05:51 PM
Thanks for the update.