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uhmm
05-26-2010, 09:56 AM
Version 1.11.01a w Windows 7, updated yesterday.

Since a week back I noticed today when going over my resluts HM didnt import hands on FTP properly. Only about 1/5 of hands were imported. I didnt get any error message, no errors at all. It didnt work w old version as well as the new one.

Anyone else w same probs?

What should I do?

Sarek
05-26-2010, 12:12 PM
if you can you do this, we can have more information:
after "bad FT import" go to folder ...\Holdem Manager\Importing\Import Errors
there is a text file named "ImportErrors.txt" - dbl-click to open it in Notepad (or smth similar)
go to the end of file, copy some (3...5) last errors and paste here

uhmm
05-26-2010, 03:01 PM
Like I said, I didnt get any errormessages. Also that file is empty, there is no txt file in it. Ideas?

Sarek
05-26-2010, 03:19 PM
are these hands your own (all)?
or mined?
try to move FT history folder somewhere in MyDocuments. And tell HM about path changes
perhaps poker client has not enough rights in ProgramFiles

uhmm
05-26-2010, 04:47 PM
I moved the file to the my documents. Removed old one in HEM and added new. Then clicked the auto find new folders and it added a new one. All of a sudden it worked!

Thanks kindly
D