lyricsmith
05-20-2010, 11:58 AM
I am turning here to get an answer since my emails to support (both .net and .com) are not being replied to, I am just gonna to copy and paste my problems from my email and hopefully get a response since it has been 3 days now. The top is the first and the second was one of my follow ups:
Hello,
I play at UB/AP and had the same prob everyone else had with the importing since they changed the hh #'s, anyway, I downloaded the first update (1.11.0a) which totally fixed the the import probs but once i installed the update, Table Scanner would still work but the open/join buttons were no longer functional. I saw on the forums where they said the patch had a few TS bugs so i just figured i would wait for an official release. So today 1.11.01 came out and unfortunately it still doesn't work on either of my computers. Any suggestions? I appreciate your time.
Thanks
Sent this message 2 days ago to support@holdemmanger.com and have still not recieved a response and have found nothing on the forums addressing my particular issue so I am trying .net in hopes of getting a response. Also with 1.11.01 my HUD when I multitable is acting up, depending on where I postion my tables, certain table postions will move on their own while others on other tables will stay where I put them, anyway sure that will work out. Was thinking of just uninstalling and reinstalling but was afraid of losing database and/or my license, probably sounds dumb but wasn't sure. Please give me a heads up when you can, thanks.
I would appreciate any help on these matters
Hello,
I play at UB/AP and had the same prob everyone else had with the importing since they changed the hh #'s, anyway, I downloaded the first update (1.11.0a) which totally fixed the the import probs but once i installed the update, Table Scanner would still work but the open/join buttons were no longer functional. I saw on the forums where they said the patch had a few TS bugs so i just figured i would wait for an official release. So today 1.11.01 came out and unfortunately it still doesn't work on either of my computers. Any suggestions? I appreciate your time.
Thanks
Sent this message 2 days ago to support@holdemmanger.com and have still not recieved a response and have found nothing on the forums addressing my particular issue so I am trying .net in hopes of getting a response. Also with 1.11.01 my HUD when I multitable is acting up, depending on where I postion my tables, certain table postions will move on their own while others on other tables will stay where I put them, anyway sure that will work out. Was thinking of just uninstalling and reinstalling but was afraid of losing database and/or my license, probably sounds dumb but wasn't sure. Please give me a heads up when you can, thanks.
I would appreciate any help on these matters