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Dislexsik
10-11-2008, 09:10 AM
After 2 months my HEM has stopped importing HH's today, i downloaded the last update but still not working.
It works for prima HH's tough and it always worked for FTp aswell so i dont understand why it stopped working.
Any ideas?

morny
10-11-2008, 09:44 AM
Pleae follow the FAQ for your site : http://208.109.95.123/faq/afmviewtopic.aspx?topicid=36

Dislexsik
10-20-2008, 09:08 AM
I have the same problem again today, i played a session of about 500 hands, and HEM only imported the last 3 hands, even tough my HUD is updating.

My first post in this thread it stopped working and the next day it works again without me changing anything in HEM.

Dislexsik
10-20-2008, 09:15 AM
And now its working again but i dont know why it only imported my last 10 hands or something...

fabio
10-20-2008, 09:18 AM
So there are still hands missing? Any import errors?

Dislexsik
10-20-2008, 09:19 AM
Yeah, i played like 400 or 500 hands, and only my last 10 hands are imported.

fabio
10-20-2008, 09:43 AM
Try renaming the folder and import them, then rename the folder to its default name

Dislexsik
10-20-2008, 10:39 AM
Try renaming the folder and import them, then rename the folder to its default name

Do u mean renaming this folder?:
c:\programfiles\fulltiltpoker\handhistory+subfolde rs

fabio
10-20-2008, 10:54 AM
yes, the handhistory folder

Dislexsik
10-20-2008, 01:33 PM
Ok im a noob, but how do i rename that folder...
When i rename that actual folder it says im not allowed to do so.

Something else i found, i can see the hands when i look at the graph of this month, and when i look in the hands-tab, but when i click on filter for today only, it only shows 8 hands.

fabio
10-20-2008, 03:40 PM
Disable UAC when you are unable to rename the folder: http://208.109.95.123/faq/afmviewfaq.aspx?faqid=73

This can be possible when you are living in another time zone than the poker site is located.

dragonrib
10-21-2008, 06:14 AM
This can be possible when you are living in another time zone than the poker site is located.

yes , thatīs the problem.

What Should we do ?

I rename the handhistory folder and the import backs to work, but when i restart the computer the problems come backs. The table manager/hud stop to work too.

fabio
10-21-2008, 06:45 AM
1. rename the folder to its default
2. In HM, go to Options -> Miscellaneous Options -> Set Day Starts At
3. Enter the hours of difference you have to FTP's time zone

Dislexsik
10-21-2008, 07:39 AM
yeah i live in another timezone, will try that, thnx

dragonrib
10-21-2008, 09:00 AM
1. rename the folder to its default
2. In HM, go to Options -> Miscellaneous Options -> Set Day Starts At
3. Enter the hours of difference you have to FTP's time zone

Now, here in brazil itīs 11:00am, and the ftp clock says 09:00am.

So, i should set "02 : 00", in the options "set day starts at" in HM.

Is it that ?

dragonrib
10-21-2008, 11:44 AM
Now, here in brazil itīs 11:00am, and the ftp clock says 09:00am.

So, i should set "02 : 00", in the options "set day starts at" in HM.

Is it that ?

Didnīt work. Iīve regreted to version 1.06.03 and now "it seems" be ok.

morny
10-21-2008, 01:02 PM
Assuming you want it to show hands after 00:00 as a new day if for example then set it to 02:00am

What version of HM was this not working with, there was a problem with the filters and day starts at feature which should have been fixed in http://www.holdemmanager.com/downloads/HmUpdate1.06.04beta.exe

If not let me know exactly what filter your running that dosent work as it should and ill look into it

dragonrib
10-21-2008, 01:12 PM
Assuming you want it to show hands after 00:00 as a new day if for example then set it to 02:00am

What version of HM was this not working with, there was a problem with the filters and day starts at feature which should have been fixed in http://www.holdemmanager.com/downloads/HmUpdate1.06.04beta.exe

If not let me know exactly what filter your running that dosent work as it should and ill look into it

I dont mind to show hands as a new day after 00:00 or after 02:00.

I just did this config "set as new day", trying to solve the problem with importing ftp hands and hud with ftp as suggested by Fabio.

Didnīt work, so i uninstall version "1.06.04", install 1.06.03 and now "seems" its ok.

The problems were not related with filters or showing hands. The autoimport+table manager/hud were not working with ftp.

morny
10-21-2008, 01:17 PM
Ok if you want me to do a www.teamviewer.com session with you email me morny@holdemmanager.net and well arrange one for later and get it running with FTP with the newest version if you'd like.

dragonrib
10-21-2008, 04:12 PM
Morny,

Since it seems to be working fine now, let's leave it how it is.

Anyway, i aprecciate your offer to help me with teamviewer.

I contact you if the problem backs to occur.

thanks

morny
10-21-2008, 04:14 PM
No probs gimme a shout if the problem comes back

Dislexsik
12-01-2008, 11:18 AM
Ok, today the same problem, its not working again.
Even tough i see that the hands are being imported cause i can see it because my HUD updates and i see in the import window that its importing hands, but when i look at the reports i dont see any hands played from today, neither on my graph/hands.

I dont know why its happening again, it seems that its just random, just like the pop up window that also doesnt work sometimes and then the next day it works again without me changing anything.

morny
12-01-2008, 07:43 PM
Hi email me morny@holdemmanager.net and well do a teamviewer session to have a look at the problem

Bazuko
12-01-2008, 11:57 PM
Its doing the same for me right now...What could it be, it was working just fine last night?

dragonrib
12-09-2008, 12:02 PM
Same problem here,

The import is ok, i can see how many hands iīve played, i can see my stats for the last session but i can not see the hands one by one.

That windows where we choose see the last 100 / 500 or all hands, do not show the hands.

Any suggestion ?

dragonrib
12-09-2008, 12:07 PM
Look what i say ...

it seems starts to happen after iīve installed 1.07 version

http://img372.imageshack.us/img372/452/errorcp8.jpg (http://imageshack.us)

Dislexsik
12-09-2008, 01:42 PM
Hi email me morny@holdemmanager.net and well do a teamviewer session to have a look at the problem

Well, i send u email as soon as it happens again.
Right now its working again, its all really randomly working and not working.

morny
12-09-2008, 06:28 PM
Same problem here,

The import is ok, i can see how many hands iīve played, i can see my stats for the last session but i can not see the hands one by one.

That windows where we choose see the last 100 / 500 or all hands, do not show the hands.

Any suggestion ?

Please export your HH from the database http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173 then create a new databse http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146 and reimport the hands and let me know if the problem persists

dragonrib
12-09-2008, 09:20 PM
isnt there any other solution instead of create a new database ?

I thought about this but seems to give me a lot of work since i have many hands of datamining into my database.

If there is no other way, iīll go ahead.

morny
12-09-2008, 10:01 PM
Same problem here,

The import is ok, i can see how many hands iīve played, i can see my stats for the last session but i can not see the hands one by one.

That windows where we choose see the last 100 / 500 or all hands, do not show the hands.

Any suggestion ?

Just export the hands for the last session, if they show up in the new database go back and export all hands, if the database is corrupt youve no other option im afraid, if its not the database get back to me