PDA

View Full Version : Error message



WorldWide69
05-20-2010, 02:02 AM
Earlier tonight my HUD was working correctly, except for when playing rush. I started doing some research on how to start using my HUD while playing rush and found this thread.

http://forums.holdemmanager.com/hud-bugs/27069-hud-not-working-rush-poker.html

I followed the instructions, and downloaded the rush, and latest update. After downloading them I get this error message while trying to open holdem manager.

http://i934.photobucket.com/albums/ad181/MitchIngram/warning.jpg

I'd greatly appreciate any help!

Thanks

WorldWide69
05-20-2010, 09:32 AM
If you need any other screen shots or info, let me know. I'm eager to get this problem fixed.

WorldWide69
05-20-2010, 11:08 AM
I reinstalled the new update, and deleted the rush update, and it's now allowing me into the program. But, when I start importing my hands I get a message that says HmHud has stopped working. It continues to import hands, but closes the HUD. Any ideas? I'm also playing and importing rush hands. Thanks

http://i934.photobucket.com/albums/ad181/MitchIngram/hud.jpg

_Capt'n_Cardiac_
05-21-2010, 04:08 AM
What .NET Framework/SP do you have installed ?
Where it says 'view problem details' can you click the button & copy/paste the contents into a post here ?

WorldWide69
05-21-2010, 01:01 PM
What .NET Framework/SP do you have installed ?
Where it says 'view problem details' can you click the button & copy/paste the contents into a post here ?

I have (3.5 sp1) someone in a 2+2 thread told me to reinstall the last update and I'm no longer getting that message, but the HUD isn't working for any rush tables.

_Capt'n_Cardiac_
05-21-2010, 09:06 PM
<meta http-equiv="CONTENT-TYPE" content="text/html; charset=utf-8"><title></title><meta name="GENERATOR" content="OpenOffice.org 3.1 (Win32)"><style type="text/css"> <!-- @page { margin: 2cm } P { margin-bottom: 0.21cm } A:link { so-language: zxx } --> </style> Hi WorldWide


Can you run through this RUSH HUD troubleshoot &

report back please ? :-


1) The tables need to be sized appropriately. (600 - 750 range) If your Rush table is outside of that range a pop-up message in the HUD window will advise you.

2) Make sure your HUD doesn't overlap names on the table. We're using a screen scrape method for various reasons and the names must be visible so we can read them. Also go to FTP Lobby > Languages > Language Options and make sure they are set to English

3) Please install the latest version: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

4) Make sure the english language is selected under the languages menu in the lobby

5) Test the Hud out on a normal table first to verify its working

6) Dont use any Aero or other windows themes, change it to the default xp/vistawin7 theme

XP Windows XP: Use Windows XP in "Classic view" (http://www.microsoft.com/windowsxp/using/setup/personalize/classic.mspx)
Vista Change the desktop theme (http://www.microsoft.com/enable/training/windowsvista/theme.aspx)
Win7
Windows 7 Switching Desktop Themes in Windows 7: Changing the Windows Aero Theme With Two Easy Methods (http://pc-tutorials.suite101.com/article.cfm/switching_desktop_themes_in_windows_7)

7) Turn Cleartype Off
Vista How to Turn Off ClearType in Windows Vista (http://www.i4u.com/article7805.html)
Windows 7 Turn Off ClearType — MAXIMUMpcguides – Windows 7 tips, tricks, help, and how-to guides (http://maximumpcguides.com/windows-7/turn-off-cleartype/)

8) Turn Avatars off in Full Tilt go to Options and untick Avatars

9) Switch between Classic and Racetrack in FT by going to Options > Table View

10) If you are using graphics mods you need to restore the default FTP graphics.

FTP Graphics Restore (http://www.fozzypokermods.com/ftprestore.html)

You should be able to use the Selective Restore Package and install the BasePods Classic and BasePods RaceTrack so that HMHUD can properly read the names from the basepod. The area around the player name text must be the default colors of Black or White.

11) Reduce number of tables

12) Please give HoldemManager Administrator rights -

1) Go to C:\Program Files\RVG Software\Holdem Manager (Program Files (x86) if you have the 64bit version)
2) Rightclick the HoldemManager.exe and choose "Properties".
3) Go to the Compatibility Tab and select "Run this program as an Administrator".
4) Do the same for HMHud.exe and DBControlPanel.

WorldWide69
05-23-2010, 06:20 PM
After installing the rush update this is what I get when starting the HUD

http://i934.photobucket.com/albums/ad181/MitchIngram/hun.jpg

_Capt'n_Cardiac_
05-23-2010, 07:09 PM
Look at this FAQ:-
FAQ - Hold'em Manager Poker Tracking Software :: Crashing Problems With The Hud Or Holdem Manager (http://faq.holdemmanager.com/questions/363/Crashing+Problems+With+The+Hud+Or+Holdem+Manager)

a] Do the 'enable logging' thing at the end of the FAQ first & post the results here

And also

b] Work through the FAQ from the beginning - trying everything it says