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View Full Version : Starting today, Ongame is REALLY broken



eurythmech
05-19-2010, 06:14 AM
There have been a lot of HEM problems at Ongame relating to tournaments, but today, hand histories don't import at all, so I imagine cash players having troubles too. Client looks a bit different, so I assume this is due to an Ongame update. Sucks to have no HUD =/

Tried both 1.11.0 and 1.11.01

eurythmech
05-19-2010, 06:37 AM
My site support claims there has been no changes, but they're notoriously incompetent. So what gives?

eurythmech
05-19-2010, 10:28 AM
Okay, no interest so far. Is there something I can send you guys?

eurythmech
05-19-2010, 01:31 PM
Okay, I received confirmation now that this is indeed a change. Hehe.

So, did you guys need something sent your way?

eurythmech
05-20-2010, 02:39 PM
Is there a reason in particular why you just ignore this thread?

_Capt'n_Cardiac_
05-21-2010, 04:20 AM
Hi eurythmech

I am sorry to keep you waiting. The 'A' team have begun a long weekend meeting/conference - hence the delay

Please send a few hands to support@holdemmanager.com with a link to this thread

Sarek
05-21-2010, 06:19 AM
played some tournaments in Ongame last night - HUD worked, HH imported
Europoker and Fonbet - both made some client updates at start

_Capt'n_Cardiac_
05-21-2010, 08:52 AM
Hi eurythmech. From what Sarek reports it's most likely that your problem at ongame tourneys is related to your set up

Please make sure you are on 1.11.01 by checking the title bar of HM when you open it

Your problem here: -
http://forums.holdemmanager.com/manager-bugs/29331-ongame-tourney-buy-not-recognized.html
I'm wondering if you have changed to the wrong import settings somehow

Did you do everything from this post by Fozzy (check the link he posts too) ? :
http://forums.holdemmanager.com/148597-post39.html

Also look at this thread :-
http://forums.holdemmanager.com/manager-bugs/30326-ongame-auto-import-problem.html
Does this ring bells with you ?

This is the set up info you need i think:-
FAQ - Hold'em Manager Poker Tracking Software :: Ongame - BWIN Setup (http://faq.holdemmanager.com/questions/13/Ongame+-+BWIN+Setup)
FAQ - Hold'em Manager Poker Tracking Software :: Setting Up Auto Import Folders (http://faq.holdemmanager.com/questions/274/Setting+Up+Auto+Import+Folders)

eurythmech
05-21-2010, 01:52 PM
The problem was the whole "uncheck the subfolders" part. Why was the the advice anyway? It seems hand history files for tournaments are now saved in a subfolder called "tournaments".

_Capt'n_Cardiac_
05-21-2010, 08:57 PM
Hi eurythmech

Is your problem fixed ?

If not...

Please reply to all of my previous post (post # 8)