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Kcannon
05-17-2010, 05:31 PM
Hi, I accidentally posted in the wrong forum. but I am getting this error after installing the new update when I try to open HEM. what should do?

morny
05-17-2010, 08:19 PM
Delete the prefs.xml file from C:/Program Files/RVGSoftware/HoldemManager/Config folder while HM is closed and then restart HM and see if the problem persists

Kcannon
05-18-2010, 03:05 PM
That worked but deleted my HUD setups :(. Now my FTP HUD isnt popping up. Nothing changed, it is finding it on table manager but not reading any of the hands and I dont think its importing them either.

morny
05-18-2010, 07:30 PM
Yeah your file was corrupt, Please install the latest version: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe and if the problem persist Please see this FAQ FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work) and answer any questions that apply to you so we can narrow down what the issue is