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View Full Version : HEM stops working when one player sits to my table on iPoker



Tuomash
05-17-2010, 03:41 PM
Hi,

A strange issue happens when a specific player sits on my tables. After that HEM is not working on that table but auto import works fine. I play on iPoker and unfortunately not willing to post the screenname of the player. I can send it via private message if you need the name.

I think I have seen similar message in these forums earlier but I don't know what happened with that problem.

thanks!

morny
05-17-2010, 08:17 PM
please email the hands to support@holdemmanager.net and also link to this thread and well look into it

Tuomash
05-19-2010, 12:15 PM
Hi,

Thank you, email sent.

And a small correction: HEM works correctly after this player sits down. HUD stops working immediately in that table he is sitting and will not start working even if I restart it.

Tuomash
05-31-2010, 04:57 AM
Have you had time to look at the problem?

morny
05-31-2010, 10:29 AM
Sorry most of the support guys were away for the last week, im not sure who picked up the email you sent but whoever does will either forward the issue to the developers and/or contact you for more information