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jayvechi
05-17-2010, 11:58 AM
Hi,

I have been trying to install HM on my laptop (2nd account) but it wont register. I have reset the codes but it still wont register. I even reset and re-registered HM on my main comp and that worked fine.

I've got no idea what i'm doing wrong :confused:

morny
05-17-2010, 07:31 PM
Hi,

Please email me the reg.log file from C:/Program Files/RVGSoftware/HoldemManager/log folder and ill see whats going on

support@holdemmanager.com

jayvechi
05-17-2010, 08:49 PM
Tuesday, December 15, 2009 5:21:32 PM: A valid license could not be obtained for 'Holdem Manager'. Please contact RVG Software Ltd for assistance.

Reason:
No licenses found in the suggestion cache.

No compiled licenses found.

No licenses found in C:\Program Files (x86)\RVG Software\Holdem Manager.

Could not validate license "Small Stakes Edition (SMS-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Professional Edition (PRO-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Small Stakes HE/OM (SM2-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Professional HE/OM (PR2-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Omaha Small Stakes (SOM-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Omaha Professional (POM-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Small Stakes Edition (SMS-)" in HoldemManager.
Serial number not provided.

Could not validate license "Professional Edition (PRO-)" in HoldemManager.
Serial number not provided.

Could not validate license "Small Stakes HE/OM (SM2-)" in HoldemManager.
Serial number not provided.

Could not validate license "Professional HE/OM (PR2-)" in HoldemManager.
Serial number not provided.

Could not validate license "Omaha Small Stakes (SOM-)" in HoldemManager.
Serial number not provided.

Could not validate license "Omaha Professional (POM-)" in HoldemManager.
Serial number not provided.

Could not validate license "Evaluation Edition (TRY-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
License was used to unlock another license or was modified by the server.

Could not validate license "Professional HE/OM (xxx)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Could not activate license at server.
No more activations allowed. You must first deactivate the software from the original machine before attempting to activate again.
Could not activate license at server.
No more activations allowed. You must first deactivate the software from the original machine before attempting to activate again.
This machine has not been activated.

Stopped looking for additional licenses.

netsrak
05-18-2010, 04:01 AM
I edited your license key.

You need to reset your key via our registration system before you can use it again: Registration Home Page (http://www.holdemmanager.net/Registration)

jayvechi
05-22-2010, 09:15 AM
Still cant install it on my second computer. It asks which machine id like to use so i select number 2. It doesnt ask me for a code then. Just says there is a problem and comes up with the link where i can log in a add delete keys :confused:

Sarek
05-22-2010, 12:09 PM
go there as suggested in previous post and reset

jayvechi
05-23-2010, 09:33 AM
I reset it an re-registered same time as my previous post. It isnt working!

Sarek
05-23-2010, 10:45 AM
then wait untill main HM team returns from Vegas (may 29)
I have no access to this DB

jayvechi
05-23-2010, 04:16 PM
Ok,

Just wanna add that when i start up HM on my second comp it wont load up even if i click on dont activate and i have 9 days free trial left.

It just wont work full stop :(

jayvechi
06-09-2010, 06:20 AM
bump,

can somone help me with this please

netsrak
06-09-2010, 06:37 AM
What happens exactly? Any error message? Please post a screenshot and add a description of the computer.