PDA

View Full Version : Rush Import Issues



TRD23
05-16-2010, 07:28 AM
I have noticed that there are some issues with HEM importing Rush hands.

I understand there was the duplicate issue but that for the most part seems to be solved.

By chance I was looking through the Card Runners forums and someone mentioned that it might be an idea to check your account balance versus the session results - I did this for my last session and lo and behold there was a difference!

I requested the hand histories for the session from FTP and in the hands they sent there was the missing hand.

I am getting them to send me all hands for the month so I can check - is this a known issue?

netsrak
05-16-2010, 01:16 PM
There are many reasons for a missing hand. The most obvious one is a disconnect during the hand.

TRD23
05-16-2010, 06:11 PM
I just requested HH from FTP for the month, on 14K hands I am missing about 40.

Can you explain what some of the other causes of missed hands could be?

morny
05-16-2010, 07:10 PM
Most of the reasons are import errors caused by a variety of things including disconnects and errors in their formatting of the hand histories, also leaving a table really quickly before the hands completes can cause this too