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emnini
05-13-2010, 10:29 AM
just wanted to backup my databases using the backup wizard, but whenever I start the backup, I get an error message saying 'Could not find PostgreSQL installation directory'. Help plz...

morny
05-13-2010, 01:15 PM
This is a known issue were working on

emnini
05-13-2010, 02:12 PM
which means that I can currently not do a backup? I need to reinstall my OS urgently, and I would not like to do it without a backup of my pokerdb. is there any other way to do this? or will the issue be solved soon?

morny
05-13-2010, 10:30 PM
Hi,

If your doing a clean reinstall or moving HM to a new computer you should consider the following.

Export and Import your Hand Histories and/or backup and restore your database
FAQ - Hold'em Manager Poker Tracking Software :: How to Import & Export Hands (http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands)
FAQ - Hold'em Manager Poker Tracking Software :: Backup & Restore Database (http://faq.holdemmanager.com/questions/72/Backup+%26+Restore+Database)

Export Your Notes
http://faq.holdemmanager.com/images/notes-02.jpg

Export Your Bonuses and Rakeback - Options > Rakeback & Bonuses http://faq.holdemmanager.com/images/rakeback-bonuses-01.jpg

Export any tourney summaries by selecting all your tournaments in the Data View Sub-Tab of the Tourney > Results Menu and choose Export Tourney Results and summaries

http://faq.holdemmanager.com/images/tourney-data-view-01.jpg

See this FAQ FAQ - Hold'em Manager Poker Tracking Software :: Registration Benefits (http://faq.holdemmanager.com/questions/26/Registration+Benefits) on how to reset your code

and finally
FAQ]FAQ - Hold'em Manager Poker Tracking Software :: Reinstalling HEM without Losing Preferences (http://faq.holdemmanager.com/questions/99/Reinstalling+HEM+without+Losing+Preferences+) - Hold'em Manager Poker Tracking Software - Reinstalling HEM without Losing Preferences

jack7890
05-15-2010, 02:05 PM
Any progress on this? I'm having the same problem.

morny
05-15-2010, 02:52 PM
Were still working on this, hopefully well have it resolved soon

louiscyphre
05-24-2010, 06:34 AM
I am having the same problem.

gunner109
05-26-2010, 08:36 AM
Were still working on this, hopefully well have it resolved soon

Any Update?

jack7890
05-27-2010, 10:16 PM
Any update on this? Still breaking for me.

gunner109
05-30-2010, 07:39 AM
I keep waiting i hate to do it the other way.

gunner109
05-30-2010, 01:06 PM
Don't want to start a new thread but why did it for for this guy.

http://forums.holdemmanager.com/manager-general/31519-new-computer-new-problems.html#post151916

Gacil
05-30-2010, 06:25 PM
Don't want to start a new thread but why did it for for this guy.

http://forums.holdemmanager.com/manager-general/31519-new-computer-new-problems.html#post151916

No problem in starting a new thread, in fact it makes life easier.
Please post what problem you are having, also HM and postgres versions and what OS you run.

eurythmech
06-20-2010, 12:36 PM
Any update on solving this problem?

gunner109
06-20-2010, 12:52 PM
Not sure i ended up doing it the old way.

Realnap5ter
07-28-2010, 07:39 AM
just wanted to backup my databases using the backup wizard, but whenever I start the backup, I get an error message saying 'Could not find PostgreSQL installation directory'. Help plz...

is this error fixed? cause i have the same problem

netsrak
07-28-2010, 11:11 AM
It isn't fixed yet. Please use the pgadminIII backup instead and for the configuration copy the config folder.

bennyficial
09-07-2010, 01:38 PM
Gettign a new hard drive today, unable to backup. Any progress on this PostgresSql error message yet? If not could you explain more or provide a link to the alternate method of backing up. Thanks,
Ben

netsrak
09-07-2010, 01:58 PM
FAQ - Hold'em Manager Poker Tracking Software :: Backup & Restore Database (http://faq.holdemmanager.com/questions/72/Backup+%26+Restore+Database)
FAQ - Hold'em Manager Poker Tracking Software :: Reinstalling on a new PC - Backup Tips (http://faq.holdemmanager.com/questions/372/Reinstalling+on+a+new+PC+-+Backup+Tips)