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ez2cy
05-13-2010, 10:02 AM
Importing files/hands, but shows up errors on everyone, ie 3 hands imported, errors 3.

Keith Woernle
05-13-2010, 02:02 PM
I'm having a very similar problem with AP. The hands import but all the stats are blank when my HUD pops up. Also I then can't find the hands in Hold em manager itself later.

Veteran68
05-13-2010, 02:22 PM
As has been noted in several other posts, UB & AP changed their hand history format which broke HEM's ability to import them. You'll have to wait for HEM to fix their import logic.

Keith Woernle
05-13-2010, 02:24 PM
Word. Ok, no worries. Thanks for the update.

Patvs
05-13-2010, 11:04 PM
1.11.0a solves Cereus (UB/AP) import issues @ http://www.holdemmanager.com/downloads/HmUpdate_1.11.0a.exe

BUT this build has some (graphical) TableScanner issues.... So lookout for friday's final update which solves those as well.

ez2cy
05-16-2010, 12:47 PM
Fix does not work. Can't even get it to install, keep getting "can't replace file....." numerous numerous times.

????

netsrak
05-16-2010, 01:32 PM
Please reboot your computer and try to install the update again as first thing.

ez2cy
05-17-2010, 11:18 AM
got it to download but still every hand imported is imported as an error and hud stats not changing...???????

morny
05-17-2010, 08:44 PM
Please install the latest version: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe 1.11.01 and make sure when you install it that the tiltbar shows 1.11.01 and if the problem persists with that version Hi, maybe we can do a teamviewer session to troubleshoot the problem, please email me with a suitable time to do the session and also the timezone your in.

Thanks
Morny
support@holdemmanager.com

Mahlzahn
05-17-2010, 10:23 PM
Problem solved...

ez2cy
05-18-2010, 07:11 AM
when you install it that the tiltbar " What do you mean by tiltbar?

netsrak
05-18-2010, 08:45 AM
He means the titlebar :)

Its the header of the main HM window where you see the version number.

ez2cy
05-18-2010, 03:08 PM
AP working now...thanks