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hus444
05-11-2010, 09:09 PM
The hud is popping up but not updating new hands. For new players it says their name all lines have a dash and 0 hands, notes still work. Other players will show notes plus old stats. The stats for myself show 0 hands on all tables. The three previous hands played is working fine on all tables.

morny
05-11-2010, 11:09 PM
Please see this FAQ FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work) and answer any questions that apply to you so we can narrow down what the issue is

hus444
05-11-2010, 11:26 PM
I think #7 is the problem.

1. What version of Holdem Manager are you using?

Latest beta update 1 week ago

2. What poker site are you playing on and does the problem occur on more than one site?

Absolute

3. Which type of game(s) are you playing? (NL, FL, Omaha, SnGs, MTT)

holdem nl

4. Have you clicked on the Start Auto Import button?

yes

5. Often times, it is one setting or option that's not correct in your poker client. Please see our Detailed FAQs on configuring Holdem Manager to work with poker sites to make sure your poker site is saving Hand History files.


has worsed fine for months ,idk maybe they had rent update software.


6. Check to see if the hand histories are showing up in the folder that you configured in HM to auto import from.

how, btw it shows all prev hands played in the three prev hands on table.


7. If you think the hands are importing the please go to the reports TAB, select your username and run a report with all filters off to confirm they have imported.


***This seems to be the problem, I checked sessions it shows only up until last night even though I played two sessions today.



8. If the hand histories show up in the auto import folders, but they're not importing into the database, please create a new database and try importing some hands to test if it's a corrupt database. FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database)

9. Have you tried the Table Finder and did it work? FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD (http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+)

10. If you open the hand history files, are they written in English?

11. Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder. It may be just called holdemmanager if youve extenstions turned off.

morny
05-11-2010, 11:40 PM
This is an know issue with AP was due to a hand history change they made, we should have an update tomorrow if there are no complications

hus444
05-11-2010, 11:47 PM
Thanks

zrezzo
05-24-2010, 04:17 PM
I'm still have a problem with tracking NL and PLO cash hands in Absolute poker.

I see hand histories in HandHistory folder, HM archive this files after session, HUD show me last hands on the tables, but:
1. I cant see stats of my opponents during play
2. I cant see hands in the base after choosing my nickname in Absolute poker.

Is it normal?

hus444
05-25-2010, 11:02 AM
Hi, What fixed the problem for me was downloading this patch to fix it.

http://forums.holdemmanager.com/releases/30807-cereus-ub-ap-import-fix.html

The link is in the first post.

Also you could try updating to latest beta, in Mornys post 2 posts up, it says important links the first one.

Make sure to close holdem manager before downloading each update.

zrezzo
05-25-2010, 11:12 AM
Hi, What fixed the problem for me was downloading this patch to fix it.

Thank you!
Now — its working. Good.