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View Full Version : HEM asking to register again when open it



byosti
05-11-2010, 12:58 AM
late last week all of a sudden when i opened HEM, the registration screen came up. If I hit cancel the licensing issues comes up with my serial number and directions on what to do, but none of them have worked, neither has trying to reregister it. I didn't want to uninstall and reinstall yet. I have updated to the newest update as well.

netsrak
05-11-2010, 03:49 AM
Did you check this? http://forums.holdemmanager.com/manager-general/20612-registration-problems-find-solution-here.html

If that doesn't help please contact sales@holdemmanager.net with your purchase details and add the file reg.log.

byosti
05-11-2010, 01:50 PM
ok i deleted said files, now i get an activate your software screen. i go to activate it and i get a "There were errors during activation. You can retry activating online or go back and try another method. If problems persist please contact customer service." message.

fozzy71
05-11-2010, 06:28 PM
Please send your Reg.log file from the C:\Program Files\RVG Software\Holdem Manager\Logs folder, with a link to this thread, to support@holdemmanager.com