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Dr Octagon77
10-10-2008, 12:42 AM
Hi,

I installed HEM and have been using it on FT and absolute. Everything has been working. All of a sudden it won't import my absolute hands. My HUD is still running. Not updating hands, but the pop up is showing above the players. Can you tell me what the problem might be?

Thanks

Dr Octagon77
10-10-2008, 04:46 AM
Now the HUD is updating but the hands are still not being imported...

Dr Octagon77
10-10-2008, 04:48 AM
Also i've removed the program and re-installed it. Also created a new data base. Still no luck. I'm not using windows vista as an OS.

morny
10-10-2008, 02:13 PM
Please download the Beta 10 from this page http://208.109.95.123/forum/showthread.php?t=2835&page=8 and when youve installed that also see the zip file Mike posted, unzip that and put the files in your holdemmanager folder and when it asks should it overwrite select yes then restart HM and try again

Dr Octagon77
10-10-2008, 08:37 PM
[QUOTE=morny;14014]Please download the Beta 10 from this page http://208.109.95.123/forum/showthread.php?t=2835&page=8 and when youve installed that also see the zip file Mike posted, unzip that and put the files in your holdemmanager folder and when it asks should it overwrite select yes then restart HM and try again[/QUOTE

Morny, i downloaded the new beta. The zip file that mike has for the link for won't work...

Dr Octagon77
10-10-2008, 08:56 PM
I'm now getting extremely frustrated with HEM. My hands are not importing. I've downloaded the latest Beta as instructed, still no success.

On top of this, after installing the new beta, when i tried to restart HEM it asked me for my registration code. It doesn't work now..... Can you please provide support so that HEM will work properly and with a registration code that works.

Following your advice from this forum, i have downloaded the latest beta. The zip file from 'Mike' doesnt work either......................

morny
10-11-2008, 08:56 AM
email me and well do a www.teamviewer.com session morny@holdemmanager.net

punta
10-11-2008, 11:46 AM
Just played for a hour on absolute with the lastest vers - and it is missing importing some hands. Have you a problem with this now :(

morny
10-11-2008, 01:26 PM
Which version were you using, try this one http://www.holdemmanager.com/downloads/HmUpdate1.06.04beta.exe and if its still happening ship me the HH for the session to morny@holdemmanager.net

punta
10-11-2008, 01:52 PM
Which version were you using, try this one http://www.holdemmanager.com/downloads/HmUpdate1.06.04beta.exe and if its still happening ship me the HH for the session to morny@holdemmanager.net


I am using this version Morny

morny
10-11-2008, 02:10 PM
Ok ship me the hands for that session so please

Gloria
10-12-2008, 06:03 PM
same problem here, a few hands imported but a lot of hands r not improted, when someone have a answer, please post it.

punta
10-13-2008, 03:21 AM
I sent the HH on Saturday, so just waiting to see what they come up with.

Also I am getting loads of import errors when I datamine, which I never used to get - see picture.

http://i37.tinypic.com/a30b3l.jpg

fabio
10-13-2008, 09:38 AM
For which site are those hands? Which HM version are you using?

punta
10-13-2008, 03:10 PM
For which site are those hands? Which HM version are you using?

Absolute - version beta 12

punta
10-13-2008, 03:11 PM
Ok ship me the hands for that session so please


Any news yet ?

morny
10-13-2008, 03:42 PM
PM me your email and ill check on this, i probably shipped them to Roy and am awaiting a response

Bigtromp88
10-13-2008, 04:19 PM
I am having the same problem on AP the hud is woring fine but only some of the hands are importing.

punta
10-13-2008, 05:35 PM
They have updated there software so this may be the problem - I just played about 18 hands and it only recorded 8 :( The hud is fine. Please sort this asap as I have to get all my hands emailed now.

Bigtromp88
10-15-2008, 12:28 PM
Any word on how to fix this problem yet?

morny
10-15-2008, 12:36 PM
Please post me your hands that are not importing to morny@holdemmanager.net