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Saluupa
05-10-2010, 04:29 PM
Hello

I have a problem when i installed the HM it messed up my something the Pokerstars cant save any tourneys it only saves the last one that i played.

Thanks

morny
05-10-2010, 08:56 PM
Please install the latest version: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe and then try again as there were several stars bugs fixed in the last patch

Saluupa
05-11-2010, 04:07 PM
I installed the HmBetaUpdate.exe but it still saves only may last tourney sometimes it saves more like two or tree can you suggest me to do anything else i really need to get this thin working......


thanks




Please install the latest version: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe and then try again as there were several stars bugs fixed in the last patch

morny
05-11-2010, 11:55 PM
Hi,

Please email me and we can do a teamviewer session, just download teamviewer from TeamViewer - Free Remote Access and Remote Desktop Sharing over the Internet (http://www.teamviewer.com) and let me know a suitable time GMT in advance. Teamviewer allows me to access your computer to fix the problem.

When we agree a suitable time you just need to send me the ID and password that Teamviewer creates to get access to your PC

Thanks
Morny
support@holdemmanager.com

Saluupa
05-24-2010, 05:10 PM
Sorry that i was so slow i was in vacation tell let me know if you still up to it


thanks

Gacil
05-24-2010, 05:26 PM
The team are in Vegas this week, teamviewer sessions will probably not resume until next week.

Send an email to support@holdemanager.com with a link to this thread and someone will contact you to make the arrangements.

Include what times you are normally available so it can be arrranged with someone in your time zone.