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fubar
05-10-2010, 09:36 AM
Hi i just got a new stack for my pc and ive just downloaded hem on it. I cant remember the username or pass i used on original comp so im unable to enter hem on my new stack.Any ideas what i can do ?

morny
05-10-2010, 12:53 PM
New Stack? Not sure what that is?

Anyway sounds like your looking for your code as it was on the old PC or something, if so sales can re-issue it for you. Please email sales@holdemmanager.com

fubar
05-12-2010, 05:11 PM
Email sent no reply in a few days now ? By new stack i mean the box still same screen same mouse and keyboard just new hard drive box.

HEM Customer Service
05-13-2010, 06:34 AM
Hello fubar -

Could you send us a PM with your e-mail address, please? Then we will try to locate the e-mail you sent us and the code that was issued to you. We would also recommend you to contact us again at sales@holdemmanager.com in case your first e-mail did not arrive.

Thanks,
Holdem Manager Sales Department