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db1
05-09-2010, 01:36 PM
mucked cards are in the wrong place on carbon poker. im using a custom hud and thats working fine, but mucked cards are all showing up on the wrong players

morny
05-09-2010, 07:38 PM
See this FAQ FAQ - Hold'em Manager Poker Tracking Software :: Mucked Cards are Not Correctly Aligned (http://faq.holdemmanager.com/questions/53/Mucked+Cards+are+Not+Correctly+Aligned+) and also what site is Carbon, Merge? If so do you use preferred seating there and did you configure HM for the seating prefs in Hud Options > Seating Prefs

chad0x001
06-08-2010, 07:46 PM
Im playing on stars, followed the advice given (table prefs, edit, move with right mouse, uncheck edit, click apply, done) Next hand I played - mucked cards still all over the place. In fact, when I click edit the cards are all over the place to start and after I edit and apply/done the in game mucked cards go to those stupid places all over the screen. Please help? Im in 1.11.01a

Oh, I used preferred seating (9 max position 5 (in the middle at the bottom)) and I have set that on seating prefs in HEM.

Thanks

Chad

morny
06-08-2010, 11:30 PM
Hi, maybe we can do a teamviewer session to troubleshoot the problem, please email me with a suitable time to do the session and also the timezone your in.

Thanks
Morny
support@holdemmanager.com

chad0x001
06-09-2010, 05:45 AM
Sounds good Morny. Im UK so we're in the same time zone.

I sent an email to the address you gave. Awaiting your reply.

ExtrctingValue
06-09-2010, 08:46 AM
Hi, maybe we can do a teamviewer session to troubleshoot the problem, please email me with a suitable time to do the session and also the timezone your in.

Thanks
Morny
support@holdemmanager.com

hey Morny,

I have the same problem on UB. I try to change the mucked cards position and it reverts back to where it was before i moved them. Seems to be doing the same with my HUD in general actually.

morny
06-10-2010, 12:50 AM
See this FAQ FAQ - Hold'em Manager Poker Tracking Software :: Mucked Cards are Not Correctly Aligned (http://faq.holdemmanager.com/questions/53/Mucked+Cards+are+Not+Correctly+Aligned+)

And when you configure everything save the panel postions
FAQ - Hold'em Manager Poker Tracking Software :: HUD Forgets Stats Panel Positions on Restart (http://faq.holdemmanager.com/questions/51/HUD+Forgets+Stats+Panel+Positions+on+Restart+#save )