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steel108
05-07-2010, 05:53 AM
I purged my database and now there are no hands showing up in the Reports section. I can still see the # of hands, amount won, etc... but none of the actual hands are showing up.

I excluded my hands from being purged, but whatever. The problem is that even the hands I played after the purge aren't being displayed. Once again, # of hands played, winning, etc are correct, but no hands are actually being displayed

Lexazan
05-07-2010, 09:49 AM
I have the same problem, I purged my hands from Observed handhistory configuration -> Purge Hand history Options, with date filter (01.01.2000 to 01.01.2010) and excluded my nicknames with alias. I can see today session results, but no hands.

Update: I checked my yesterday database back up file, and everything is ok there, so it is definitely purge issue.

netsrak
05-07-2010, 10:56 AM
The purge deletes the handhistories but not the stats. So what you are describing is the behaviour for a purge where you delete all hands including hero hands.

Lexazan
05-07-2010, 11:10 AM
Once again, the problem is that I excluded aliase</B> from purge, so I would expect my hands to remain available, however, as you kindly confirmed, it looks like Holdem Manager completely disregarded this exclusion.

steel108
05-07-2010, 03:38 PM
The purge deletes the handhistories but not the stats. So what you are describing is the behaviour for a purge where you delete all hands including hero hands.

I specifically excluded my hands, HEM did it for me automatically.

That isn't the point, the problem is that even new hands can't be replayed.

morny
05-07-2010, 03:53 PM
What version of HM are you using and what Purge Method did you use

This FAQ - Hold'em Manager Poker Tracking Software :: Purge Hands (http://faq.holdemmanager.com/questions/197/Purge+Hands) or this FAQ - Hold'em Manager Poker Tracking Software :: Purge Hands from Database (http://faq.holdemmanager.com/questions/100/Purge+Hands+from+Database)

steel108
05-07-2010, 03:56 PM
I'm using HEM 1.10.06a

I went to Options -> Purge Hands

Cash
All Limits
Do not delete hands played by: me
All Poker Sites
All dates


Then Purge hands... took like 3 hours

morny
05-08-2010, 12:06 AM
Just tried it on a couple of databases and everytime it left my stats. can you create a new database FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database) and try importing some test hands and try again as i cant seem to recreate it. If you can we can do a teamviewer session to investigate

steel108
05-08-2010, 12:38 AM
Just tried it on a couple of databases and everytime it left my stats. can you create a new database FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database) and try importing some test hands and try again as i cant seem to recreate it. If you can we can do a teamviewer session to investigate

The stats are fine, I just can't review hands, even the ones I play after the purge

netsrak
05-08-2010, 06:02 AM
Please try with a new database for a test.

steel108
05-08-2010, 04:46 PM
I tested a new database importing hands from yesterday and everything worked fine.

I went back to my old database and found something interesting.... I can still review hands I played after the purge :) the problem is it takes roughly 10 minutes for the hands to load (I filter by month so it's not a lot hands). I tried vacuuming and reindexing again and the problem is still there... Is this database fucked?

If so, if I make a new database and reimport my hands, will I still have all my notes?

morny
05-08-2010, 09:32 PM
Hi,

If your doing a clean reinstall or moving HM to a new computer you should consider the following.

Export and Import your Hand Histories
FAQ - Hold'em Manager Poker Tracking Software :: How to Import & Export Hands (http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands)

Export Your Notes
http://faq.holdemmanager.com/images/notes-02.jpg

Export Your Bonuses and Rakeback - Options > Rakeback & Bonuses http://faq.holdemmanager.com/images/rakeback-bonuses-01.jpg

Export any tourney summaries by selecting all your tournaments in the Data View Sub-Tab of the Tourney > Results Menu and choose Export Tourney Results and summaries

http://faq.holdemmanager.com/images/tourney-data-view-01.jpg

steel108
05-09-2010, 02:20 AM
I take notes using HEM... how I export my notes.... That pic looks like exporting notes from Stars.

db1
05-09-2010, 03:34 AM
can you see your feet?

morny
05-09-2010, 12:11 PM
Thats the import options, youll be using the export option