hem missing hands

[shrapnel60]

hem seems to be erratically missing hands in poker stars,when i try and reimport them they show up as dupicates.do you think creating a new database would solve problem

[morny]

Please install the latest version: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe as there was a few problems lately after stars done an update, if the problems persist after that let us know

[shrapnel60]

i am upto date with the downloads,also the $ev stat is way out

[morny]

please email the hands which include the ones it wont import to support@holdemmanager.net and also link to this thread and ill look into it

[fozzy71]

I would definitely try a new db:

*Try creating a new UTF DB - FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database)
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - FAQ - Hold'em Manager Poker Tracking Software :: How to Import & Export Hands (http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands)
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - FAQ - Hold'em Manager Poker Tracking Software :: Reinstalling on a new PC - Backup Tips (http://faq.holdemmanager.com/questions/372/Reinstalling+on+a+new+PC+-+Backup+Tips)