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Birchinio
05-05-2010, 07:53 AM
I've been having a weird problem lately, sometimes my reports tab is completely wrong. For example yesterday my reports tab says my winnings were $3.4 yet I actually won about £44 according to my graph and my cashier.

Pics (Both using no filter etc so they should be identical)-

http://img11.imageshack.us/img11/5983/repgw.jpg

http://img709.imageshack.us/img709/9356/repgz.jpg


So as you can see they are completely different.. the reports one is way off.. I thought I noticed this last week too but the other way around, the graph wasn't matching my reports.. didn't think anything of it though.

morny
05-05-2010, 06:26 PM
Please see this FAQ and it will explain the difference, notice your graph is in £ so you should be looking at the £GBP instead of the winnings

FAQ - Hold'em Manager Poker Tracking Software :: Multi Currency (http://faq.holdemmanager.com/questions/369/Multi+Currency)

J BERTS
06-22-2010, 11:25 AM
I am also having problems with inaccurate reports.

My session/ Graph/ Hands stats seem normal and accurate, but my reports are accounting for an absurd amount of extra hands.

I have an alias with a few players attached and 280K hands or so and the reports try to say there are 450K hands? The winnings are off but close enough to not care about I guess. If I just search for one of my specific player's stats it says 222K hands before pulling it up...but once i click on it the report says it is accounting for 300K hands? I obviously have no clue if the stats in different reports are correct considering how many extra hands may or may not be configured in.

I just downloaded the new latest release. I am not double counting players within my alias. Only 1 currency. I have cleared the filters/ apply to all. I appreciate the help...I might just be being a ratard.

netsrak
06-22-2010, 11:37 AM
Please post some screenshots to explain this.

J BERTS
06-22-2010, 01:13 PM
Heres a picture of a report with the 448K hands (which are somehow distributed between categories). All of the reports show this total hands figure, but my session stats and graph are only based off of 280K hands (which is what i believe to be correct).

Thanks again

netsrak
06-23-2010, 12:16 PM
448236 is exactly the sum of the values above (its a standard grid function).

The difference to your total number of hands is probably because the stack size ranges are overlapping.

J BERTS
06-23-2010, 06:22 PM
Take a look at the new attachment below. It is of the position report. As you can see, I play mainly heads up and the majority of the hands are in the SB and BB. How could these hands possibly overlap to juice the number up to 448K? I understand this number to be the sum of the categories above. The number itself, and the number of hands grouped into each category just don't make any sense.

Whats really weird is that the correct number of hands, 281K, shows up to the left of the 448K in the attachment.

I understand that a few hands could get mixed up or overlapped, but 160,000 of them? ...seems odd.

morny
06-24-2010, 09:53 AM
Hi,

There may be an issue with the database, can you create a new database FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database) and reimport a bunch of hands and verify if the problem persists with the new database, also can you confirm your using the newest version 1.11.02?

Empathic
06-26-2010, 09:29 AM
I am too having the issue of the sessions tabs no adding up to what the cashier says, its driving me nuts!

I'm going to delete all databases to hopefully be able to finally use this software I spent good momey on!!!

morny
06-26-2010, 03:20 PM
Hi Empathic, your issue is unrelated to this one although it might look similar, i have replied to your post

ibombonato
07-02-2010, 06:49 PM
There is a problem w the "Last X hands filter" if u play more than one limit but filter just one...

I report the error about one year late and it still remains unsolved...


And the "Last 100", "Last 500" or "All" dont work sometimes... I click, last 500, and the HM show me last 100, Then i click "All" and returns 500.

Also, the "Last X hands" doestn work well.

I.E.

I play 10k hands at 100NL, then 10k hands at 50NL HU, then 10k hands at 100NL again.

If i filter: "Show my last 20k hands" then returns 10k at 100 nl and 10k at 50nl

If i Filters: "Show my last 20k hands" at 100NL HM returns just my Last 10k.


Example now w screenshots playing more than one limit...

I play both 100NL and 50NL at the same time to get more juice tables..

As u can see, i play ~26k hands of 100NL last month w NO FILTER active...

http://img248.imageshack.us/img248/8268/hmbug01.jpg

Now, im using the "Last X Hands" (15k); Not filtering by limit played

http://img804.imageshack.us/img804/8430/hmbug02.jpg

Now, if i just want to see the last 15k hands of 100NL, it bugs and count the last 15k from all limits and not just from 100NL, bring me less than the 15k hands wanted

http://img85.imageshack.us/img85/995/hmbug03.jpg


Hope u solved it ;)

Tks

netsrak
07-03-2010, 06:00 AM
I don't think its a bug, its just more the way the filters are interpreted.
You say: give me last 15 K hands of NL 100
but HM shows them in this way: display the NL 100 hands of the last 15 K hands.

ibombonato
07-03-2010, 10:54 AM
I don't think its a bug, its just more the way the filters are interpreted.
You say: give me last 15 K hands of NL 100
but HM shows them in this way: display the NL 100 hands of the last 15 K hands.

So... how can i show only the last 15k of 100nl ?!

morny
07-03-2010, 02:04 PM
Yeah Karstens correct, it shows you all the 100nl hands from the last 15k hands played. I guess its a bit of a bug so ill forward a request to fix the problem