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View Full Version : Why dont graph update right away? WHy is HEM inaccurate at times?



binbs
05-04-2010, 06:04 AM
my HEM graph won't always update right away. Is it because HEM is missing some hands or something?

Also what reasons are there for HEM to not be accurate. Back in the day it used to be very accurate but now it doesnt seem to be at all, since I also track winnings on a seperate spreadsheet where I just post before/after account balances.

Also what is the deal with the HUD not showing Hero stats on Entraction?

Ahhh.. that felt better.

netsrak
05-04-2010, 07:03 AM
Are you playing Euro or GBP Tables too?

Which HM version?

Have you configured to display the Hero Hud? Is it possibly behind another players stats or in the top left corner?

binbs
05-04-2010, 07:48 AM
Yes playing pound and euro tables as well.

I have version 1.10.05

hero hud box is there but no stats. no numbers. Just blank.

fozzy71
05-04-2010, 12:56 PM
Yes playing pound and euro tables as well.

FAQ - Hold'em Manager Poker Tracking Software :: Multi Currency (http://faq.holdemmanager.com/questions/369/Multi+Currency)

FAQ - Hold'em Manager Poker Tracking Software :: Missing Hands or Innacurate Reports (http://faq.holdemmanager.com/questions/371/Missing+Hands+or+Innacurate+Reports)



I have version 1.10.05

Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate



hero hud box is there but no stats. no numbers. Just blank.

Are you sure you didnt disable the hero HUD? HUD Options > Player Preferences > Appearance > [ ] Disable Hero in HUD


Please reproduce the problem and post a screen shot - Capture a Screen Shot of your Desktop or the Active Window in Windows (http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm)

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The ...handhistory\screenname folder.
4) The "\rvg software\holdem manager\importing\hud data" folder AND the '\hem data' folder. Please Zip these 2 folders and email it, with a link to this thread, to support@holdemmanager.com

Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.


Also attach your HUD prefs file.

Please attach your prefs.xml file from C:\Program Files\RVG Software\Holdem Manager\Config folder. If your extensions are off you'll just see a file called prefs.