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View Full Version : HM+PartyPoker lose hands



SerJ_G
05-02-2010, 04:08 PM
HM 1.10.06a
PostgreSQL 8.4

I played at Party Poker for a long time using HM - everything was fine.

But right now I found out that some hands of my last session were lost in sessions report, but they were during session in HUD.

For example, today I played at Party and in HUD and HM icon was showed that I'd played 537 hands and won 21.42$. I checked that in Lobby of Party Client - that was true, I had +20$ to my balance after that session.
http://s58.radikal.ru/i159/1005/64/182eaa3db6b1.jpg

But than I opened my Sessions List in HM and saw next:
http://s41.radikal.ru/i094/1005/69/79670da4a1c4.jpg
It showed that I'd played 532 hands and won just 2.15$ - 5 hands had been lost.

I tryed reimport them from HH folders but there was no any result.
It seems that HM saw it during session, but hands lost somewhere when they had to be written into DB.

There was update of PartyPoker Client soft and I'd done Purge Hands+Vacuum Database+Reindex it some days ago. Maybe as a result of that this problem could appear.

Pls, help me fix that problem, it's hard to manage my game, when I can't see true results of my sessions.

netsrak
05-03-2010, 05:16 AM
Did you have a disconnnect during the session?

Please request the hands from party support and try to reimport them.

SerJ_G
05-03-2010, 05:00 PM
FAQ - Hold'em Manager Poker Tracking Software :: Missing Hands or Innacurate Reports (http://faq.holdemmanager.com/questions/371/Missing+Hands+or+Innacurate+Reports)

this helped me:
http://faq.holdemmanager.com/images/clearfilter.jpg

HM has problems with 20bb max tables at Party Poker and didn't show in report results from that tables, when I cleared all filters -and missed hands were showed as 0.1/0.1 No-Limit tables o_O

netsrak
05-04-2010, 06:53 AM
We are working on a fix for this.