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knobbo
05-02-2010, 05:42 AM
hi,

trying to imort hh purchased but they are all showing as errors. there from party and seems to be after a party update, have latest hm version too...

fozzy71
05-02-2010, 12:31 PM
Are they really large files? If you cut them in half, and 2 create 2 smaller text files from 1 large file, do they import?

If they still won't import, Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.com

knobbo
05-03-2010, 01:16 PM
In addition to this problem. Just played a short session with auto import turned off. After session i clicked auto import and hands went in alright but there was no info in the reports tab. All filters were clear...

netsrak
05-04-2010, 06:47 AM
What type of hands?
Did you refresh the report?

Please try creating a new database for a test and import the hands again.

knobbo
05-04-2010, 01:00 PM
Creating a new database fixed both these problems?

What now?

Thansk

fozzy71
05-04-2010, 03:58 PM
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - FAQ - Hold'em Manager Poker Tracking Software :: Reinstalling on a new PC - Backup Tips (http://faq.holdemmanager.com/questions/372/Reinstalling+on+a+new+PC+-+Backup+Tips)

knobbo
05-04-2010, 04:49 PM
Trying to export hands but getting loads of error messages.

Decided to just take my own hands from this year and start from scratch but getting "An error occured: ERROR: XX001; could not read block of relation 1663..."

morny
05-04-2010, 10:04 PM
That error your getting trying to export is because the database is corrupt, can you open the new database you already created and import the archived/original hands into the new database and it should work fine then