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Sharkbait64
04-30-2010, 05:11 PM
Ok I signed up for the "Get it Free" promotion and have aquired the necessary 250 points from Full Tilt to be able to get HEM. However my username is still not confirmed after almost a month and emails to sales and support have not been replied to...any suggestions??? P.S> sorry if this is in the wrong place I did scan the FAQ and other areas trying to find an answer before I posted here.

Thanks

fozzy71
04-30-2010, 08:01 PM
Please email your details/questions to sales@holdemmanager.com.

Sharkbait64
04-30-2010, 09:14 PM
yep i did that already before i came here

netsrak
05-03-2010, 04:22 AM
Did you check your spam folder for an answer.

There is not much we can do for you here in the forum.

I suggest you contact sales@holdemmanager.com again. I will forward this thread to them.

HEM Customer Service
05-03-2010, 04:31 AM
Hello Sharkbait64 -

Please, PM us with your e-mail address and your Full Tilt info, then we will check what happened as soon as possible.

Thanks,
Holdem Manager Sales Department

Sharkbait64
05-03-2010, 02:24 PM
Thank you for doing that netsrak