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SteveDaRake
04-30-2010, 03:13 PM
Hi,

My HUD was working fine last night when playing, today I installed an update by pokerstars.

HEM loads up ok, but when starting import the HUD isnt working although hands are importing ok.

A msg comes up from Table Manager saying 'failed to create empty document'

Any clues?

fozzy71
04-30-2010, 08:11 PM
Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate

Make sure the hand histories and poker client are in English. Set your Windows Regional and Language Settings to English (US). Restart your PC.

Try the table finder - FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD (http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+)

*If that doesn't help, please answer these questions - FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)

SteveDaRake
04-30-2010, 08:56 PM
That seems to have done it, I had to change the region from English (UK) to English (US), even though I'm from the UK... but as long as it works :)