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View Full Version : Deactivation problem ???



mondatoo
04-30-2010, 02:01 PM
Hi

I am having trouble activating HEM on my new PC.I have went to the beta site and deactivated HEM from both old computer and my laptop and also have done so in HEM on my laptop but it's still coming up with the same problem.I tried uninstalling and re-installing but that didn't help.I have sent an email to support but thought I'd put it here as well so I can get a quick response to this.Hope I've posted in the right area.

Many Thanks

mondatoo
04-30-2010, 04:56 PM
Fiddled about with this a bit for last few hours and after a couple of reinstalls somehow it's working :)

fozzy71
04-30-2010, 08:02 PM
Please try using our registration system to register your current/new license. Then you will be able to retrieve or reset your own license, as needed. Registration Home Page (http://www.holdemmanager.net/Registration/)

To get your current license from your running installation of HEM: Help > Show Serial Number

You will need to sign up, login, and then reset your code, then logout/login, to verify it was reset.