Ongame HH failure

[akroma]

I just played a session at ongame, and my HM wasnt importing (error in HH). Then I updated my HM and it started importing hands, however it says I lost 550$ in the session (I was actually winning), what causes this and how can I fix it?

Thanks,

Akroma

[morny]

Try moving the original hands to a new folder and reimporting them now that your using the updated version, if this doesnt work please email the hands to support@holdemmanager.net and also link to this thread

[akroma]

They are being imported, thats not the problem. The HH show wrong outcomes though. It seems like only the amount of money won is wrong.

Akroma

[akroma]

Also hands that have been imported after I updated latest HM have the same problem.

[morny]

Ok email those hands where the the amount was wrong and ill check it out

[akroma]

Ok to which email adress should I send the HH?

Akroma

[morny]

support@holdemmanager.com