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Gi0va
04-27-2010, 12:53 PM
Hi all,
I've got windows 7 and holdem manger works perfectly.
Since yesterday it doesn't import nothing but in the hh folder there ares new hh.
If I try to import manually, but doesn't work too...

Since yesterday it works, now no.

What i should do?

netsrak
04-27-2010, 01:08 PM
Reboot your computer, move the files from the handhistory folder to a different folder and try to import them via import file or import from folder.

If that doesn't work we need more informations:
- Pokersite?
- Gametype?
- HM Version?

Zanardi
04-27-2010, 01:13 PM
Reboot your computer, move the files from the handhistory folder to a different folder and try to import them via import file or import from folder.

If that doesn't work we need more informations:
- Pokersite?
- Gametype?
- HM Version?

I have the same problem here too. I moved them, but it doesn't fix it.

Pokersite: Full Tilt Poker
Game Type: NLHE, FR, 0.01$/0.02$
HM Version: HM Small Stakes, 1.10.06a

Gi0va
04-27-2010, 01:14 PM
If that doesn't work we need more informations:
- Pokersite?
- Gametype?
- HM Version?

Fulltilt, no limit holdem, 1.10.6a

I forgot to say that rush poker hud works but not in ring game.

I've tryed to copy hh in desktop but it doesn't work again

netsrak
04-28-2010, 03:30 AM
Please open the handhistory files with a text editor like notepad and check whether they are really in english language.

If that is the case please create a new database for a test and import the hands into this database via import file or import from folder.

Zanardi
04-28-2010, 04:08 AM
Done that and the same problem occurs.

RanGoot
04-28-2010, 06:16 AM
Done that and the same problem occurs.

+1

Since updating to version 1.10.06a I cant import from a file, for example from poker table ratings where I buy daily hand histories for Full Tilt NLHE 6 max

Zanardi
04-28-2010, 06:34 AM
Since updating to version 1.10.06a I cant import from a file, for example from poker table ratings where I buy daily hand histories for Full Tilt NLHE 6 max

+1. The same thing occurs for Full Tilt NLHE FR (1c/2c blinds)

netsrak
04-28-2010, 07:01 AM
Please zip and mail the files with link to this thread and explanation to support@holdemmanager.net

Gi0va
04-28-2010, 07:41 AM
I've read the faq but i haven't solve that problem.
I tryed to open new database but the same problem occurs... I think there are a bug

Casius14
04-28-2010, 08:25 AM
have teh same problem as above but on stars

edit: fwiw it worked up until last night then went on today and teh server on stars was re-booting or w/e and now it doesn't import.

Casius14
04-28-2010, 08:40 AM
hmmm moved the files to desktop and imported manually seemed to work....went back and and it seems to be imporitng with hud again....strange

RanGoot
04-28-2010, 05:30 PM
Please zip and mail the files with link to this thread and explanation to support@holdemmanager.net

Not sure theres any need. The latest version isnt importing files that the last version did. A growing list of users are telling you this

Zanardi
04-29-2010, 01:13 AM
I found a possible solution: for the Full Tilt files, the problem is at pokertableratings.com, not with the program.

The solution is here (http://www.pokertableratings.com/forum/bug-reports/april-27th-hands-and-hm-t980.html).

RanGoot
05-01-2010, 04:03 AM
Not sure theres any need. The latest version isnt importing files that the last version did. A growing list of users are telling you this

My apologies the hand histories from PTR were wrong and Hem imports correct HH perfectly fine