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ppplll
04-27-2010, 10:17 AM
help pls, in cash hm work good, but in tournament stats appear with error and hud closed. what's wrong? thanks

netsrak
04-27-2010, 01:23 PM
Which HM version?
Please update to 1.10.06a (link on top).
If it still happens enable logging in the table preferences and send us the log file with link to this thread.

FAQ - Hold'em Manager Poker Tracking Software :: Table Preferences (http://faq.holdemmanager.com/questions/206/Table+Preferences)

ppplll
04-27-2010, 02:36 PM
install latest version, same error..
sorry, i don't understand what i need to send and where :) this?

netsrak
04-28-2010, 03:53 AM
Activate "Enable logging" in the table preferences and play again.
Its explained in this FAQ: FAQ - Hold'em Manager Poker Tracking Software :: Crashing Problems With The Hud Or Holdem Manager (http://faq.holdemmanager.com/questions/363/Crashing+Problems+With+The+Hud+Or+Holdem+Manager)

Mail the file "log.txt" with link to this thread to support@holdemmanager.net

ppplll
04-28-2010, 05:00 AM
ty, done it!
answer will send on my mail?

netsrak
04-28-2010, 07:04 AM
yep