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martinjmv
04-26-2010, 03:38 PM
Hello! Iīm having a problem with HM since some new updates, from Poker Stars, Full Tilt and Holdem Manager, I dont know exactly wich update lead to this problem.

When I play on FT or PS, the HM program auto-import the hands, and I can see the number of hands played, and the money I win/lose on the table manager icon. But then when I go to the HM, on Reports or Sessions section to see my stats, the number of hands donīt match with the handcount on the table manager, and the correct number of hands, and the money balance is the one that the table manager shows me. So the program is importing correctly the hands, because in the table manger shows me the correct amount, but then in the Session label it have a big error and do not shows the correct information.

What can I do to solve this? I have my FT and PS client all in English, and also the hands are in English.

Thanks already.
Martin

fozzy71
04-26-2010, 06:48 PM
Are you playing in $EUR or $GBP? The Table Manager system tray popup will only show $ Winnings (not $USD, unless you only play $USD games).

Is your Sessions tab > Group By: drop-down menu set to Session, Sessions (by table), or Sessions (by Currency)?

http://faq.holdemmanager.com/questions/369/Multi+Currency

http://faq.holdemmanager.com/questions/371/Missing+Hands+or+Innacurate+Reports

martinjmv
04-26-2010, 10:58 PM
I only play in USD$, so that canīt be my problem :confused: Is something else I can do to fix it?

Thanks for your help

morny
04-26-2010, 11:22 PM
can you create a new database FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database) and try reimporting some hands and see if the problems persist with the new database