View Full Version : Problem recording sessions of Stars 18 players SNGs

04-25-2010, 01:57 PM

When I finish a session of 4 Stars 18 players SNGs this has been happenning lately:

1. One or two appear as incomplete but the remaining results are accurate though -winnings, position-. So, I have to request PokerStars for the results for the data to update.

2. HM is recording very few hands for each tourney,

Why is this happening, is there anything I could do to prevent this?


04-25-2010, 05:05 PM
We suggest you request ALL of your Hand Histories tourney histories (summaries/results).

The thing is HM can easily calculate the correct winnings and placings if its a sng where all the players are at the same table. However with MTTs and 2+ table tournaments HM has no way of knowing whether there is 10 people in the tournament or 10,000 so without this info HM cant workout your position or payout or if the tournament is complete. You can manually edit or also you can request summaries which detail the total people in a tourny, the payout positions and your finishing place, if you import this into HM it will update the results for you but not all site give summaries.

You need to request and import any/all your tournament histories and import those to HM. Stars does not write the tourney summaries to your hard drive, like FTP does.

Email support@pokerstars.com and ask for ALL your old Hand Histories and Tournament Summaries.

They will send you an email with links to zip files of your hand histories. Download all the zip files. Right-Click > Extract the contents of each zip file to a new folder. HM > Import From Folder for all of the unzipped hands.

The tournament summaries should be attached to the email as .htm files. Download the attachments. HM > Import File(s) for all of those files. It will probably ask you to search/select your Pokerstars screen name. If the files are sent as .html you will need to rename them (Right-Click > Rename) from .html to .htm extensions.

Then later, you want to import the summaries on a regular basis:

Pokerstars > Lobby > Requests > Tournament History .. > 200

Then you have to create a text file, from the email, to import to HM.

FAQ - Hold'em Manager Poker Tracking Software :: Import Emailed Hand Histories (http://faq.holdemmanager.com/questions/117/Import+Emailed+Hand+Histories+)

04-25-2010, 10:30 PM
OK, tyvm

The Minder
04-26-2010, 12:20 AM
Cannot HM's OCR reader scrape the tourney lobby for the information?

04-26-2010, 11:21 AM
Would be extremely difficult, OCR requires to see everything, that relies on the user to have that lobby open, most tourney results would require at least a small bit of scrolling which would mean it wouldn't work and in general it wouldn't be a viable option especially since you can get the information easily from a hand history. Hopefully stars will start writing these to the hard drive. It would make sense since they receive so many requests for summaries so it would save their staff a lot of work and id say its only a matter a time