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IdleHammer
04-21-2010, 08:36 PM
I'm using 1.10.04b and I've clicked on the Session tab.

I'm attempting to see the hands for that session. Is that possible? If so,What am I missing? I've clicked and double clicked on it. Tried clicking last 100, all hands... No difference. Same thing across multiple databases.

I tried searching but the only other post I saw was referring to an earlier version and there was no solution.

morny
04-21-2010, 09:48 PM
What site are these hands for, Please install the latest version: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe and see if the problem persists

See this FAQ FAQ - Hold'em Manager Poker Tracking Software :: Missing Hands or Innacurate Reports (http://faq.holdemmanager.com/questions/371/Missing+Hands+or+Innacurate+Reports)

_Loki_
04-21-2010, 09:56 PM
Not sure what you mean - is everything blank ?

Check this out:
FAQ - Hold'em Manager Poker Tracking Software :: Sessions (Cash Games Sub-Window) (http://faq.holdemmanager.com/questions/170/Sessions+%28Cash+Games+Sub-Window%29)
Any problems/questions please post

Have you just got HM & maybe not set up your player name ? see 1st part of this:
FAQ - Hold'em Manager Poker Tracking Software :: Player Name & Alias (http://faq.holdemmanager.com/questions/33/Player+Name+%26+Alias+)

fozzy71
04-21-2010, 10:15 PM
If you click on the session in the top window the hands should appear in the lower window. Are you able to see hands in that window on other tabs like the Reports tab? or Hands tab? This is sometimes a sign of a damaged/corrupt database.

Please update to the latest version - http://www.holdemmanager.net/hmupdate


*Try creating a new UTF DB - FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database)
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - FAQ - Hold'em Manager Poker Tracking Software :: How to Import & Export Hands (http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands)
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - FAQ - Hold'em Manager Poker Tracking Software :: Reinstalling on a new PC - Backup Tips (http://faq.holdemmanager.com/questions/372/Reinstalling+on+a+new+PC+-+Backup+Tips)

IdleHammer
04-21-2010, 10:55 PM
Thanks for the replies.

I've used the program with both Absolute Poker and Full Tilt Poker.

The problem I'm having is that the bottom window pane of the Session tab remains blank where the hands should be displayed.

I see hands correctly when I go to the Hands tab or even Reports tab.

This problem has occurred even with a new database (tried several).

Thanks

IdleHammer
04-21-2010, 11:00 PM
I updated to 1.10.06 but I'm still getting a blank pane for sessions. Everything else is working great.

///I'm running Windows XP.

///I also tried the things in the FAQ such as clearing filters, new database, but no luck on the Session tab.

_Loki_
04-21-2010, 11:15 PM
this is beyond my experience. when you updated did you reboot ?
did everything work fine once or are you a new user ?

IdleHammer
04-21-2010, 11:34 PM
New user. Same before and after a reboot. I'll try loading all my HH on a different computer when I get a chance because it's sounding likes it is a problem isolated to my computer.

zombie
07-10-2011, 04:05 PM
I have the same problem. On the session-tab, the individual hands portion of the screen is blank. No problems on hands-tab or reports-tab. Any ideas?

Using 1.11.06g.

Patvs
07-10-2011, 10:45 PM
set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) with English (United States) as the regional settings.


Update to: http://forums.holdemmanager.com/releases/82571-1-11-07-pre-release.html


If that doesn't resolve it, reimport your hands into a new database. Options--> Database Management--> Connect--> Create New Database--> (set it as default)--> Start HoldemManager

zombie
07-11-2011, 01:19 AM
Changing the date/time format did the trick, thank you!