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mckrogh
04-20-2010, 04:57 PM
I install the latest update. But when i start up HEM and it says validate it stops. And then it ask me to register online... But i wont do that. I never had this prob before. How do i get HEM to work again?

mckrogh
04-20-2010, 05:24 PM
it also says im having version 1.10.06 internal.. ive just downloaded the latest hmbetaupdate.exe????

mckrogh
04-20-2010, 05:40 PM
My frien has the same problem.. please help!

Its the exact same problem as her: http://forums.holdemmanager.com/manager-general/26760-hem-cant-connect-server-update-registration.html

I have done the FAQ, not helping!

morny
04-20-2010, 07:05 PM
For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Next, we need to enable the option to see Hidden Files: How to see hidden files in Windows (http://www.bleepingcomputer.com/tutorials/tutorial62.html)
Problems Registering Holdem Manager:

1. Delete C:\Program Files\RVG Software\Holdem Manager\holdemmanager.exe.ldat (Program Files (x86) if you have the 64bit version)

2. Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)

If that doesnt work please try this:

1. Create a new text document in the Config folder and name it LicDebug.txt
2. Open HM and register
3. Close HM and delete the LicDebug.txt file
4. FAQ - Hold'em Manager Poker Tracking Software :: I Can't Activate & Register Holdem Manager (http://faq.holdemmanager.com/questions/24/I+Can%27t+Activate+%26+Register+Holdem+Manager-) I Can't Activate & Register Holdem Manager (check the proxy settings)
5. FAQ - Hold'em Manager Poker Tracking Software :: Using Revo Uninstaller (http://faq.holdemmanager.com/questions/126/Using+Revo+Uninstaller+) - Using Revo Uninstaller (uninstall HM with Revo FREE and reinstall it)

mckrogh
04-20-2010, 07:13 PM
Neither of this works. Like i wrote, i have done all these things!!!!!!

What to do now?

My internetconnection is fine... It says it cant reach your server!

and this link is broken: http://www.holdemmanager.net/registration/Default.aspx

netsrak
04-21-2010, 04:35 AM
HM uses the Proxy settings of the Internet Explorer.
Can you connect to the internet via Internet Explorer? If not please configure it.

mckrogh
04-21-2010, 05:07 AM
Problem solved after this page was working again Registration Home Page (http://www.holdemmanager.net/registration/Default.aspx)

I reset my serial and now it works again!

Thanks for quick support!