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playitlikeaset
04-19-2010, 10:17 PM
hi whenever i fire up 16 tables i always get one table that has no stats and it says rush poker on it but i not playing rush and there is no hud one that one table

netsrak
04-20-2010, 06:58 AM
Please post screenshots of the tables, the table manager and the contents of the importing\hemdata folder.

Which HM version?

playitlikeaset
04-20-2010, 05:09 PM
http://i732.photobucket.com/albums/ww325/dbkkk1/Untitled-1.jpg

morny
04-20-2010, 06:19 PM
Here's an "unofficial" build that has lots of updates along with fixes for many problems associated with the recent Stars and Tilt updates. There's a ton of other fixes too including iPoker shallow tables. We're looking to have an official build early next week but wanted to release this build early for those of you that want to use the latest version of Holdem Manager.
http://www.holdemmanager.com/downloads/HmUpdate1.10.05Internal.exe

If you have problems with this build, please update to the latest official build below and that should solve any new problem you experience with this pre-release. http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

If that doesnt fix it please tell us the table name and well look into it

playitlikeaset
04-20-2010, 06:29 PM
ok i will update soon, its not just the one table though, its several tables, always 1 table, i wonder if the table name is the same as some rush poker ones gotta be.

morny
04-20-2010, 06:40 PM
If its several tables it may be a different issue

Make sure your running the poker client exe as admin

please give HoldemManager Administrator rights:

1) Go to C:\Program Files\RVG Software\Holdem Manager (Program Files (x86) if you have the 64bit version)
2) Rightclick the HoldemManager.exe and choose "Properties".
3) Go to the Compatibility Tab and select "Run this program as an Administrator". if the option is grayed out then this is because youve UAC disabled, in which case enable UAC Disable User Account Control (UAC) the Easy Way on Win 7 or Vista - How-To Geek (http://www.howtogeek.com/howto/windows-vista/disable-user-account-control-uac-the-easy-way-on-windows-vista/) and reboot the PC then do step 3 and then you can disable UAC again if you like.
4) Do the same for HMHud.exe and DBControlPanel.exe and import.exe

please reproduce the problem and post a screen shot - Capture a Screen Shot of your Desktop or the Active Window in Windows (http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm) with the following:

1) The Table Manager
2) The tables (including one with no stats)
3) The ...handhistory\screenname folder.
4) The "\rvg software\holdem manager\importing\hud data" folder. I also need you to zip and email any files in this folder to me

playitlikeaset
04-20-2010, 10:05 PM
hey , sorry i didnt mean several tables, i mean every time i have a session several times its always ONE table that says rush. I updated though and will play soon so ill see how it goes.

playitlikeaset
04-21-2010, 10:42 PM
hi i downloaded the update, problem is still happening though this time its on this table: Zoom 10 25 cent fr on full tilt, played 21 hands still no hud, i will add more names of tables in this thread if it keeps occurring at other tables but it is still always on table during a session of 16 tables.

playitlikeaset
04-22-2010, 12:28 AM
dont no if this has anything to do with it, but i just saw that i have a message saying

TABLE MANAGER

the hub can red player names for tables up 1190 pixels wide, this table is 1440 wide please rsize the table for best results.


i tile all my tables though so that means it was proabably only open that wide my accident for a few seconds. so maybe this is irrelevant

netsrak
04-22-2010, 03:44 AM
I'm still not 100% whether it is a problem with the special "Rush" tables you are having or sth. different. Please open one rush table and play some hands.
Does the Hud appear?
If not please check the first post in this thread: http://forums.holdemmanager.com/releases/26165-rush-hud-fully-supported.html
and give us the screenshots Morny asked for

playitlikeaset
04-22-2010, 09:12 AM
I'm still not 100% whether it is a problem with the special "Rush" tables you are having or sth. different. Please open one rush table and play some hands.
Does the Hud appear?
If not please check the first post in this thread: http://forums.holdemmanager.com/releases/26165-rush-hud-fully-supported.html
and give us the screenshots Morny asked for

im not playing any rush poker this is all standard full ring. ill get the screens but i dont see how that will help. Something is reading the table as a 25 rush table when its a normal fr one.

netsrak
04-23-2010, 05:05 AM
We need screenshots to see how it looks and forward it to the developer.
If you don't like to post them here please mail them with a link to this thread to support@holdemmanager.net

playitlikeaset
04-27-2010, 11:48 PM
hi the table zoom is constantly identified as a rush table nl25 fr on full tilt

http://i732.photobucket.com/albums/ww325/dbkkk1/nohudrushtable.jpg

netsrak
04-28-2010, 03:36 AM
Thanks, Zoom is the name of a Rush Table too. We are aware of this problem and are working on a solution.

I'll forward this to the developer as an additional information.

playitlikeaset
04-28-2010, 10:38 AM
Thanks, Zoom is the name of a Rush Table too. We are aware of this problem and are working on a solution.

I'll forward this to the developer as an additional information.

theres like 2 or 3 other ones too, ill post the names once i sit on them again.