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La Brujita
04-19-2010, 03:15 PM
I have noticed a few problems today:

The first is the same hand is in my database twice, with a different time stamp on each.

***** Hand History for Game 20199494324 ***** (Full Tilt)
$200.00 USD NL Texas Hold'em - Monday, April 19, 02:48:52 ET 2010
Table Hermes (Real Money)
Seat 6 is the button
Seat 1: deserteur666 ( $612.45 USD )
Seat 2: nevermo ( $342.35 USD )
Seat 3: 82BuLLet ( $200.00 USD )
Seat 4: feck1 ( $289.70 USD )
Seat 5: mathiss ( $216.55 USD )
Seat 6: affe ben ( $212.85 USD )
Seat 7: Bobbo Viking ( $212.80 USD )
Seat 8: Pokerbotontilt ( $225.00 USD )
Seat 9: stan0612 ( $192.85 USD )
Bobbo Viking posts small blind [$1.00 USD].
Pokerbotontilt posts big blind [$2.00 USD].
** Dealing down cards **
Dealt to mathiss [ Ad Kd ]
stan0612 folds
deserteur666 folds
nevermo raises [$7.00 USD]
82BuLLet folds
feck1 folds
mathiss calls [$7.00 USD]
affe ben folds
Bobbo Viking folds
Pokerbotontilt folds
** Dealing Flop ** [ Td, Qs, Qc ]
nevermo bets [$14.00 USD]
mathiss calls [$14.00 USD]
** Dealing Turn ** [ Ks ]
nevermo bets [$32.00 USD]
mathiss calls [$32.00 USD]
** Dealing River ** [ Ac ]
nevermo bets [$62.00 USD]
mathiss folds
nevermo wins $62.00 USD
nevermo wins $106.00 USD from main pot

***** Hand History for Game 20199469567 ***** (Full Tilt)
$200.00 USD NL Texas Hold'em - Monday, April 19, 02:47:53 ET 2010
Table Hermes (Real Money)
Seat 6 is the button
Seat 1: deserteur666 ( $612.45 USD )
Seat 2: nevermo ( $342.35 USD )
Seat 3: 82BuLLet ( $200.00 USD )
Seat 4: feck1 ( $289.70 USD )
Seat 5: mathiss ( $216.55 USD )
Seat 6: affe ben ( $212.85 USD )
Seat 7: Bobbo Viking ( $212.80 USD )
Seat 8: Pokerbotontilt ( $225.00 USD )
Seat 9: stan0612 ( $192.85 USD )
Bobbo Viking posts small blind [$1.00 USD].
Pokerbotontilt posts big blind [$2.00 USD].
** Dealing down cards **
Dealt to mathiss [ Ad Kd ]
stan0612 folds
deserteur666 folds
nevermo raises [$7.00 USD]
82BuLLet folds
feck1 folds
mathiss calls [$7.00 USD]
affe ben folds
Bobbo Viking folds
Pokerbotontilt folds
** Dealing Flop ** [ Td, Qs, Qc ]
nevermo bets [$14.00 USD]
mathiss calls [$14.00 USD]
** Dealing Turn ** [ Ks ]
nevermo bets [$32.00 USD]
mathiss calls [$32.00 USD]
** Dealing River ** [ Ac ]
nevermo bets [$62.00 USD]
mathiss folds
nevermo wins $62.00 USD
nevermo wins $106.00 USD from main pot

The second problem well heck I guess this is a full tilt issue, i got kk vs aa in a hand but when i click on the hand history replayer it replays the hand but when i click on the hand number a totally different hand is presented in the written hh and there is no written hand history. has that happened to anyone?

i guess i can edit this to include the hand history

its really weird, i just cut and pasted it from the replayer and the end of the hh is right, it has kk vs aa, but the first part of the hh is a totally different hand

Full Tilt Poker Game #20199689732: Table Hermes - $1/$2 - No Limit Hold'em - 14:57:10 ET - 2010/04/19
Seat 1: MintyG ($219)
Seat 2: AcyducyA2 ($127.95)
Seat 3: mathiss ($200)
Seat 4: powerisgood ($310)
Seat 5: Grey Goose 01 ($836.40)
Seat 6: The Inside Man ($261.95)
Seat 7: Pokerbotontilt ($229.05)
Seat 8: ozawa ($249.90)
Seat 9: Toby Won Kenobi ($404)
AcyducyA2 posts the small blind of $1
mathiss posts the big blind of $2
The button is in seat #1
*** HOLE CARDS ***
Dealt to mathiss [7d 8h]
powerisgood has 8 seconds left to act
powerisgood folds
Grey Goose 01 folds
The Inside Man folds
Pokerbotontilt folds
ozawa folds
Toby Won Kenobi has 8 seconds left to act
Toby Won Kenobi raises to $7
MintyG has 15 seconds left to act
MintyG calls $7
AcyducyA2 folds
mathiss folds
*** FLOP *** [4s Kh 2c]
Toby Won Kenobi checks
MintyG checks
*** TURN *** [4s Kh 2c] [5d]
Toby Won Kenobi checks
MintyG has 15 seconds left to act
MintyG checks
*** RIVER *** [4s Kh 2c 5d] [7h]
Toby Won Kenobi checks
MintyG checks
*** SHOW DOWN ***
Toby Won Kenobi shows [Js 9s] King Jack high
MintyG shows [9h 9c] a pair of Nines
MintyG wins the pot ($16.15) with a pair of Nines
*** SUMMARY ***
Total pot $421.70 | Rake $3
Board: [4c As Td 2h Qc]
Seat 1: stubbs888 (big blind) folded before the Flop
Seat 2: rzdd83 didn't bet (folded)
Seat 3: mathiss showed [Ks Kh] and lost with a pair of Kings
Seat 4: chichimo didn't bet (folded)
Seat 5: Satch2010 didn't bet (folded)
Seat 6: A Kool Aid A didn't bet (folded)
Seat 7: Rhino530 folded before the Flop
Seat 8: feyb (button) showed [Ad Ac] and won ($418.70) with three of a kind, Aces
Seat 9: GROM84 (small blind) folded before the Flop

Guyra
04-19-2010, 05:53 PM
I have noticed a few problems today:

The first is the same hand is in my database twice, with a different time stamp on each.



I noticed this exact same thing today on one of my losing hands today. I just deleted it out of my database.

How did this happen tho?

fozzy71
04-19-2010, 06:20 PM
Delete the duplicate hands. You can email ftp support or try using their new Cashier > My Promotions > Hand History Request Beta menu to request all the hands from today. If you are still having problems try duplicating the problem in a new DB.

La Brujita
04-19-2010, 06:25 PM
Delete the duplicate hands. You can email ftp support or try using their new Cashier > My Promotions > Hand History Request Beta menu to request all the hands from today. If you are still having problems try duplicating the problem in a new DB.

i deleted the duplicate hand, the aa vs kk hand didnt ever get into my database when i requested my entire day's hands

im pretty sure the problem is on the ftp end and not the hem side

ads
04-19-2010, 10:20 PM
I experienced similar problems this evening - several duplicate hands appeared in my database, after deleting the ones I could see after looking through the largest pots won/lost, the session results still seem to quite incorrect compared to the balance in my account, although this may be due to a fault at ftp not including every hand played in the hand history

La Brujita
04-20-2010, 03:01 PM
I experienced similar problems this evening - several duplicate hands appeared in my database, after deleting the ones I could see after looking through the largest pots won/lost, the session results still seem to quite incorrect compared to the balance in my account, although this may be due to a fault at ftp not including every hand played in the hand history

duplicate hands still happening today. frustrating

Guyra
04-20-2010, 03:41 PM
duplicate hands still happening today. frustrating

+1. I played a session today and still going thru HEM and found 3 dupes already. very annoying.

Is this fixable bc we will never be able to locate the dupicate hands when we were in the blinds and folded and our net loss was 1BB or 1/2BB from the small blind.

What is causing this?

netsrak
04-21-2010, 04:17 AM
Please give us some informations.

Which HEM version are you using?
Did you restore a database backup into a non empty database (a database created by Holdemmanager)?
Is this only for rush hands played during the last days?

I'll forward this to the developers as it seems to be a problem with Rush hands.

Guyra
04-21-2010, 06:32 AM
Please give us some informations.

Which HEM version are you using?
Did you restore a database backup into a non empty database (a database created by Holdemmanager)?
Is this only for rush hands played during the last days?

I'll forward this to the developers as it seems to be a problem with Rush hands.


I only play rush so I dont know if its happening elsewhere.
HEM version 1.10.02 beta 2

Didnt do a db backup, not sure what that is.

I emailed ftp support and they are looking into this as well. Been happening since their updates on friday/saturday.

ads
04-21-2010, 08:48 AM
Please give us some informations.

Which HEM version are you using?
Did you restore a database backup into a non empty database (a database created by Holdemmanager)?
Is this only for rush hands played during the last days?

I'll forward this to the developers as it seems to be a problem with Rush hands.

I've been using 1.10.04b - just using my same standard database that I've been using for months. It has only been with rush hands over the last few days.

I am pleased to report that my rush session this morning appears to have imported correctly with no duplicates - perhaps the problem was with ftp and hopefully they can retrieve the old hands that were missing

Guyra
04-21-2010, 09:01 AM
I've been using 1.10.04b - just using my same standard database that I've been using for months. It has only been with rush hands over the last few days.

I am pleased to report that my rush session this morning appears to have imported correctly with no duplicates - perhaps the problem was with ftp and hopefully they can retrieve the old hands that were missing

my session this morning was filled with errors. At least 3 duplicate hands that were significant value. I don't have the time to go thru the blinds and check for $1 or $2 winners. My grand total for the day was still off $75.00.

Also of note, I played 1682 hands in this session according to HEM.
According to FT table stats I played 1685.
I removed 3 hands from HEM that were dupes but FT still has me playing 3 more hands then HEM does. So it looks as if the problem lies with FT somehow.

With my winnings for the day off $75.00 there appears to be more hands that have to be duplicates, but I cant find them.

Rvg72
04-21-2010, 10:47 AM
Hi, it seems like an FTP problem since they are saving the same hand twice but with different timestamps and game numbers. If you look in the hand history files do you see the hand in there twice with different game numbers? I don't think there isn't any other way that this could happen

Roy

Guyra
04-21-2010, 11:06 AM
yes, different game #'s and different time stamps.

deusexmachina
04-21-2010, 01:13 PM
Is there a way to query for duplicate entries? as opposed to manually going through the hands? I have had this issue too.

La Brujita
04-21-2010, 01:49 PM
one of the full tilt reps told me they have found a fix for this and it will be fixed shortly in an upcoming update

it is for sure a ftp problem and not a hem problem

zook
04-22-2010, 12:45 AM
Any more information about this? I've had a few duplicated Rush hands today. A Full Tilt rep told me that this was an issue with 3rd party software, not on their end.

La Brujita
04-22-2010, 02:13 AM
Any more information about this? I've had a few duplicated Rush hands today. A Full Tilt rep told me that this was an issue with 3rd party software, not on their end.

this is what i was told:

I believe a fix for the issue has been found and will be fixed in an upcoming update shortly.