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View Full Version : UB problem at one computer but not the other



PanchoStern
04-18-2010, 05:50 PM
Me & my wife both play at UB. I don't have any problem with my HEM but she get's a LOT of SNG's results showing up as "black", in other words incomplete info & she has to manually enter the results. I do NOT have that & we both have the same (1.10.04b) download. Any ideas why?

morny
04-18-2010, 07:22 PM
Possibly she plays 2+ table sngs and you play 1 table sng's, if not please email the hands to support@holdemmanager.net and also link to this thread

PanchoStern
04-19-2010, 08:38 AM
No, we are both playing single table SNG's. You want the HH's from the tables that DO NOT appear complete correct?

morny
04-19-2010, 08:57 PM
Yes the ones that dont show correctly

PanchoStern
04-19-2010, 09:11 PM
They were sent.