PDA

View Full Version : HEM importing only partially (UB)



BeastFromTheEast
04-18-2010, 12:06 PM
My HEM is missing a large amount of hands when I'm importing. I play on UB. What could cause this? Hands are missing and the balance between my HEM and cashier are miles apart. Can someone help me fix this please?:confused:

fozzy71
04-18-2010, 05:52 PM
Which version of HEM?


Here's an "unofficial" build that has lots of updates along with fixes for many problems associated with the recent Stars and Tilt updates. There's a ton of other fixes too including iPoker shallow tables. We're looking to have an official build early next week but wanted to release this build early for those of you that want to use the latest version of Holdem Manager.
http://www.holdemmanager.com/downloads/HmUpdate1.10.05Internal.exe

If you have problems with this build, please update to the latest official build below and that should solve any new problem you experience with this pre-release. http://www.holdemmanager.com/downloads/HmBetaUpdate.exe


After updating, try reimporting the old hands.

To get all your missed hands imported

1) Right-Click your Desktop > New > Folder.
2) Go to your \HMArchive folder - To verify the path, go to Options > Configure Auto Import Folders > Edit > Archive Folder: _________.
3) Open that folder and copy the hands (folders of hands) you think it has missed. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31). Also get any hand files that are in your \poker site\hand history folder.
4) Paste them into your new desktop folder > HM > Import From Folder.


If that doesn't help, try a new DB to see if you can duplicate the problem.

*Try creating a new UTF DB - FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database)
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - FAQ - Hold'em Manager Poker Tracking Software :: How to Import & Export Hands (http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands)
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - FAQ - Hold'em Manager Poker Tracking Software :: Reinstalling on a new PC - Backup Tips (http://faq.holdemmanager.com/questions/372/Reinstalling+on+a+new+PC+-+Backup+Tips)

BeastFromTheEast
04-19-2010, 06:43 AM
How do I get the notes from my old database to the new one? I use HEM for notes and they are all on my old database.

netsrak
04-19-2010, 06:47 AM
You need to export them from the old database and import into the new one.
FAQ - Hold'em Manager Poker Tracking Software :: Notes (http://faq.holdemmanager.com/questions/195/Notes)

BeastFromTheEast
04-19-2010, 06:52 AM
Never mind I figured out how to import my notes. My HEM seems to run better, but now I have very small samples on people now :(. At least it seems to be working right now.

Thanks for your help