Chomper4
04-18-2010, 12:11 AM
Ever since the new FTP Update, HEM is reporting my session winnings inaccurately by about $10-$20 per session. I always write down what is in my cashier before I start and until the new update, it was always accurate. For instance, in my last session my cashier says I won $266.70 while my sessions tab says $245.60.
The same thing happened for my session last night and it also happened to my brother and fiancee so I know it isn't just me.
I matched up the amount of hands played for the session in HEM to the amount in the rush lobby for the session and they are the same.
I also requested the HH and reimported it and they were all duplicate hands so the total winnings did not change.
Can this be corrected please? Thank you.
The same thing happened for my session last night and it also happened to my brother and fiancee so I know it isn't just me.
I matched up the amount of hands played for the session in HEM to the amount in the rush lobby for the session and they are the same.
I also requested the HH and reimported it and they were all duplicate hands so the total winnings did not change.
Can this be corrected please? Thank you.