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pyjama_warrior
10-06-2008, 09:53 AM
This is rather embarrassing, I've never had trouble with anything so simple but I'm genuinely stuck.
I've skim-read the FAQ and did it quick search of the forums, can only assume it's so obvious I can't see it. :confused:

Bought HEM Pro Edition $80 a few hours ago, the registration code came through pretty much instantly.

However, when I typed it in it's exactly 4 characters short. If I put PRO at the front it's still 1 character short.

The format of the code I received is nAAnnnnnAAnnnnnnA (where n=number and A=letter) which is 17 characters long.

Any help would be greatly appreciated, also if this is a retarded problem then I apologise in advance.

morny
10-06-2008, 11:05 AM
please email support@holdemmanager.net so Roy can confirm the correct code

Rvg72
10-06-2008, 12:18 PM
Hi, the registration system changed about 2 months ago so you just need to email me for a new code at support@holdemmanager.net. Please use the same email you registered with if possible