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G586
04-16-2010, 06:28 PM
I'm having problems with my HEM on my other computer so I'm trying to install it on my new laptop.

I can dl the exe file but it's not installing correctly. I've been round the forum and the FAQ's and done various things, including un-installing my AV software, avast and turning off Defender.

I've also done the hosts fix and the info on the running the programs as administrators.

I think the issue is with the PostgreSQL not installing tho as it's not in the program lists when I went to do the hosts edit.

What is the VC + + issue? Is this the problem?

The info box pops up during the installation. Then I have a "cannot start error 127.0.0.1" message on trying to start HEM.

Help?

fozzy71
04-16-2010, 07:03 PM
Which Operating System, Firewall, and Anti-Virus are you using?

What version of Microsoft Visual C++ is installed?

If using W7, try this:

1) Uninstall PostgreSQL from the Windows Control Panel.
2) run the command - start > programs > accessories > command prompt > right-click > run as administrator

net user postgres /delete
4) reboot.
5) Install PostgreSQL 8.3.9 from this link - http://www.holdemmanager.com/downloads/Postgres_8.3.9-v1.0.7.exe


If that doesn't work, try 8.2:

1) Uninstall PostgreSQL from the Windows Control Panel.
2) run the command - start > programs > accessories > command prompt > right-click > run as administrator

net user postgres /delete
4) reboot.
5) Download and UnZip this file to a new folder. http://www.holdemmanager.com/downloads/postgresql-8.2.15-1.zip
6) Then run the postgresql-8.2.msi file and follow these instructions - FAQ - Hold'em Manager Poker Tracking Software :: Reinstall PostgreSQL (http://faq.holdemmanager.com/questions/70/Reinstall+PostgreSQL)

G586
04-17-2010, 05:05 AM
Thanks, it's W7, Windows firewal, avast and I think I've downloaded the latest VC++ version.

I will have a go at the suggested fixes and post later. Thanks!

G586
04-17-2010, 04:49 PM
That's got it working, the 1st fix - much appreciated, thanks! :D