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View Full Version : New Computer-how to transfer HEM data



comura125
04-16-2010, 01:41 AM
Leaving the country for a few months in the next few days and I would like to install HEM on the new machine and somehow transfer all my data...how can I do this please?
Thank you in advance!

netsrak
04-16-2010, 04:08 AM
FAQ - Hold'em Manager Poker Tracking Software :: Reinstalling on a new PC - Backup Tips (http://faq.holdemmanager.com/questions/372/Reinstalling+on+a+new+PC+-+Backup+Tips)

Teamcharlie
04-05-2011, 03:30 PM
That did not help, unfortunetly my computer is a goner.

I cant acess the old computer in order to back up and restore the hands. I only had a few 100k hands so restoring the hands is not my #1 concern, I just do not want to pay all the money to get a new HEM, table ninja ect on my new comp. After installing the newest verizion of HEM what is my next step if I dont have my codes, information ect.

Sarek
04-06-2011, 05:48 AM
please log in (or create a new account) here https://www.holdemmanager.com/store/myAccount.php
and upload your code to your profile by clicking on the "Upload License Code" link
next to "Newsletter Opt-In", on top.
After that you should be able to reset your code whenever you need to.
This can be used to clear a code so that it can be used on a different pc
or clear a code if your hardware profile changes and it doesn’t allow you to continue.
see this http://faq.holdemmanager.com/questions/25/New+Computer+%7B47%7D+License+Transfer+
If you forgot your password please use the forgot password feature.

If you forgot your username or the password retrieval was unsuccessful or you did not create account on site before -
send a email to sales@holdemmanager.com and tell them - which email you used when purchased HM and other apps.