Knockout stts on stars

[chilin_dude]

Hi,
very basic question - are knockout stts on stars working on HEM or are they currently unsuported?

Thanks

[morny]

Im unsure because i dont play there, i would imagine so unless there is something unusual about them, if you email me some hand histories i can check if there importing correctly, if they are theres no reason why they wouldnt work

support@holdemmanager.com

[vanisher_hem]

Im unsure because i dont play there, i would imagine so unless there is something unusual about them, if you email me some hand histories i can check if there importing correctly, if they are theres no reason why they wouldnt work

support@holdemmanager.com

HEM has not been importing PokerStars' new KO STTs for me.

[fozzy71]

Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.com

[vanisher_hem]

Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.com

I did that prior to posting here. Should I do it again? I included two hand histories.

[netsrak]

We are working on it

[Gato]

We are working on it

Is it fixed?

If not. How do we know when you solve it?

Regards.

[morny]

Hi,

Its in the bugs queue at the moment, if you keep an eye on the release forum it will document if we fix it in the next update.

[fozzy71]

When we do fix it, it should be mentioned in our release notes.

[Gato]

when we do fix it, it should be mentioned in our release notes.

tyvm