View Full Version : Knockout stts on stars
chilin_dude
04-14-2010, 09:24 AM
Hi,
very basic question - are knockout stts on stars working on HEM or are they currently unsuported?
Thanks
morny
04-14-2010, 09:31 AM
Im unsure because i dont play there, i would imagine so unless there is something unusual about them, if you email me some hand histories i can check if there importing correctly, if they are theres no reason why they wouldnt work
support@holdemmanager.com
vanisher_hem
04-16-2010, 06:02 PM
Im unsure because i dont play there, i would imagine so unless there is something unusual about them, if you email me some hand histories i can check if there importing correctly, if they are theres no reason why they wouldnt work
support@holdemmanager.com
HEM has not been importing PokerStars' new KO STTs for me.
fozzy71
04-16-2010, 07:07 PM
Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.com
vanisher_hem
04-16-2010, 09:36 PM
Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.com
I did that prior to posting here. Should I do it again? I included two hand histories.
netsrak
04-17-2010, 07:30 AM
We are working on it
We are working on it
Is it fixed?
If not. How do we know when you solve it?
Regards.
morny
04-19-2010, 06:24 PM
Hi,
Its in the bugs queue at the moment, if you keep an eye on the release forum it will document if we fix it in the next update.
fozzy71
04-19-2010, 07:13 PM
When we do fix it, it should be mentioned in our release notes.
when we do fix it, it should be mentioned in our release notes.
tyvm
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