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inavacuum
08-02-2012, 04:03 AM
All auto-import directories are correct. The HHs are there in my Stars folder. HM doesn't import them. It just doesn't find anything to import. If I try importing manually, same thing. Latest version of HM1. What to do next?

netsrak
08-02-2012, 04:22 AM
If you want to import a file the 2nd time you need to rename it or move it to a different folder.
So please copy the files and try the "import file" with the copies.
If that works you should check the auto-import settings, there is probably a wrong folder configured for Stars.

If the manual import doesn't work too:
- You need to use HM1 1.12.09 or newer because Stars changed the handhistory format. Please try this: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_28Jul2012.exe
- If it still doesn't work please make sure that the stars client writes english handhistories: http://faq.holdemmanager.com/questions/6/Poker+Stars+Setup

inavacuum
08-02-2012, 05:10 AM
If you want to import a file the 2nd time you need to rename it or move it to a different folder.
So please copy the files and try the "import file" with the copies.
If that works you should check the auto-import settings, there is probably a wrong folder configured for Stars.

If the manual import doesn't work too:
- You need to use HM1 1.12.09 or newer because Stars changed the handhistory format. Please try this: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_28Jul2012.exe
- If it still doesn't work please make sure that the stars client writes english handhistories: http://faq.holdemmanager.com/questions/6/Poker+Stars+Setup

Ok I see the problem now. The hands have imported, but they won't show up if I select "today" or "last X hours" in HM. They do show up if I select all hands.

netsrak
08-02-2012, 05:48 AM
Then you probably need to adjust the import time adjustment under Options -> Settings -> Adjust site import times